Description

Overview:

The Senior Product Manager is responsible for driving the delivery and evolution of Finvi's Velosidy platform. This role focuses on core product management disciplines including requirements definition, backlog management, cross-functional collaboration, and product delivery, while ensuring the product effectively supports customer workflows, including key financial operations such as reconciliation and month-end processes.

Key Responsibilities:

Product Execution & Delivery

• Own and maintain a well-defined, prioritized product backlog aligned to business goals and customer needs
• Translate business requirements into clear user stories, acceptance criteria, and development-ready specifications
• Partner with engineering teams to deliver high-quality releases on time and within scope
• Actively participate in Agile/SAFe ceremonies including sprint planning, backlog grooming, and retrospectives
• Track and communicate release progress, risks, and dependencies

Customer & Problem Focus

• Gather and synthesize input from customers, stakeholders, and internal teams to identify and prioritize problems to solve
• Ensure solutions address real user needs and deliver measurable value
• Incorporate feedback loops to validate product changes and continuously improve outcomes
• Maintain awareness of customer workflows, including financial processes such as reconciliation, payment tracking, and month-end activities, to ensure product usability and effectiveness

Cross-Functional Collaboration

• Work closely with:
  • Engineering to align on requirements, technical feasibility, and delivery timelines
  • Product Design (UX/UI) to create intuitive and efficient user experiences
  • Customer Success and Support to address issues, gather insights, and improve customer satisfaction
• Serve as a key point of coordination between business and technical teams

Product Quality & Performance

• Monitor product performance, usage, and customer feedback to identify areas for improvement
• Support issue triage, root-cause analysis, and resolution of product defects
• Advocate for improvements in usability, reliability, and overall customer experience

Roadmap Contribution

• Contribute to the development and refinement of the product roadmap
• Balance competing priorities including customer needs, technical considerations, and business objectives
• Support incremental delivery of features that align with broader product strategy

Qualifications & Experience

• Bachelor's degree preferred
• 5+ years of experience in product management or a related role, ideally in SaaS or technology-driven environments
• Experience working in Agile development environments
• Ability to break down complex problems into actionable product requirements
• Strong organizational and prioritization skills
• Experience with fintech, payments, or workflow-based SaaS platforms
• Familiarity with operational or financial workflows (e.g., reconciliation, reporting, or transaction management)
• Exposure to enterprise software products

Key Competencies

• Execution-Oriented: Strong ability to manage backlog, scope, and delivery timelines
• Collaboration: Works effectively across engineering, design, and business teams
• Communication: Clear and concise written and verbal communication skills
• Problem Solving: Analytical thinker who can translate customer needs into practical solutions
• Customer Focus: Understands user workflows and prioritizes features that deliver real value
• Adaptability: Comfortable operating in a fast-paced, evolving SaaS environment

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