Description

AAAHI is building a disciplined, high-performance commercial engine — and we need a hands-on operator to power it. The Sales Operations Manager is the execution leader responsible for bringing structure, governance, and accountability to the full pursuit lifecycle. From Go/No-Go through launch readiness, this role ensures opportunities are qualified, documented, compliant, and transitioned with precision.

This is not a passive reporting role. This is a driver role. You will run the workflows. You will enforce deadlines. You will bring clarity to ambiguity. You will ensure commercial decisions are data-backed and execution-ready.

If you thrive in high-accountability environments and take pride in operational excellence, this role is built for you.

What You Will Own

Commercial Governance & Pursuit Discipline: You ensure we pursue the right work — the right way.

• Drive structured Go/No-Go and Gate Review processes
• Build and manage pursuit timelines with clear ownership and accountability
• Lead kickoff meetings and enforce milestone discipline
• Own RFP governance to ensure every submission is compliant, complete, and defensible
• Build and manage compliance matrices within the narrative
• Ensure every RFP requirement is fully addressed and traceable
• Partner with Pricing to validate assumptions and protect margin
• Eliminate ambiguity and reduce commercial risk through rigorous documentation
   

Pipeline Reporting & Forecast Discipline: You ensure leadership can trust the numbers.

• Establish and enforce pipeline reporting standards
• Run national pipeline review meetings with clear reporting and follow-up
• Maintain accurate, current opportunity data
• Deliver leadership-ready reporting that informs strategic decisions
• Own win/loss reporting and extract insights that improve performance
• Launch Readiness & Commercial Handoff: You protect execution after the deal is won.

Lead structured transition from Sales to Operations and from Acquisition to Integration

• Ensure all scope commitments, pricing assumptions, service levels, and contractual requirements are documented and understood
• Prevent post-award surprises through disciplined handoff processes
• Partner with local Operations to confirm launch readiness
• Commercial Infrastructure & Continuous Improvement: You turn complexity into repeatable systems.

Standardize pursuit workflows across subsidiaries

• Maintain process documentation libraries
• Identify process breakdowns and fix them
• Strengthen reporting visibility and decision-making rigor
• Support development of scalable commercial playbooks
• Future System Readiness

While a HubSpot CRM implementation is not imminent, you will help define pipeline stages, data standards, and reporting requirements that position AAAHI for future scalability.

What Success Looks Like

• Every pursuit has a timeline, owner, and documented decision trail
• Gate Reviews are disciplined and data-driven
• Pricing assumptions are validated and margin is protected
• Leadership has reliable pipeline visibility
• Operations receives clean, structured handoffs
• Execution risk is reduced across the enterprise

Requirements

What We’re Looking For

• 5–10+ years in Sales Operations, Commercial Operations, Proposal Management, or similar execution-heavy role
• Demonstrated success managing complex RFP processes
• Strong experience validating pricing inputs and commercial assumptions
• Advanced project management capability across cross-functional teams
• High analytical rigor and comfort with data
• Exceptional organizational discipline
• Ability to push for accountability in a fast-moving environment
• Curiosity and experience with evolving AI tools

Core Traits

• Direct and decisive
• Structured thinker
• Detail-obsessed
• Commercially aware
• Deadline-driven
• Comfortable holding others accountable
• High ownership mindset

Why This Role Matters

AAAHI operates across multiple subsidiaries and markets. Growth requires discipline. The Sales Operations Manager ensures we pursue opportunities strategically, execute with precision, protect margin, and transition cleanly to operations. This role is the backbone of commercial execution — the difference between growth with chaos and growth with control.

This is a hybrid-role with 3 days on-site in our Lakewood, CO office and two days off-site.