Job Type
Full-Time
Job Function
Food And Beverage
Description
A Restaurant Supervisor manages daily front-of-house and back-of-house operations to ensure high-quality service, food safety, and efficiency. Key responsibilities include leading service staff, handling customer complaints, managing inventory, scheduling shifts, and training employees to meet restaurant standards. They act as a crucial link between management and staff to ensure profitability and a positive dining experience.Key Responsibilities
- Operational Management: Supervises daily activities, ensuring cleanliness, proper equipment maintenance, and adherence to safety regulations.
- Staff Leadership: Manages, schedules, and trains team members (servers, bartenders, hosts, kitchen staff) to maintain consistent service levels.
- Customer Satisfaction: Interacts with guests, gathers feedback, and resolves complaints professionally to ensure a positive experience.
- Inventory & Cost Control: Monitors stock levels, places orders, and identifies ways to reduce operational costs.
- Service Coordination: Oversees food preparation and presentation, ensuring quality standards are met.
- Administrative Duties: Performs cash handling, reconciles sales transactions, and generates end-of-shift reports.
Required Skills and Qualifications
- Experience: Proven experience in a restaurant, food service, or hospitality role (often 2+ years).
- Leadership: Strong leadership, decision-making, and conflict-resolution abilities.
- Communication: Excellent interpersonal skills for dealing with staff and guests.
- Knowledge: Understanding of food safety regulations, such as ServeSafe certification.
- Physical Stamina: Ability to walk, stand, and work long hours in a fast-paced environment.
Job ID: 83235912
Troon
Hospitality / Tourism
Troon® started as one facility in 1990 and has since grown to become the world’s largest golf and golf-related hospitality management company. In addition to providing services to private, daily fee, resort, and municipal golf locations, Troon specializes in racquet sports, food & beverage, lodging, community associations, sports events, and more. We have grown our company by listening to and understanding the specific opportunities and challenges of our clients, then customizing our approach to achieve success together. Thi...
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