We know what you're thinking. "What kind of name is IncredibleBank?"

Well, we're glad you asked.

With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.

At IncredibleBank, we're all about ICE. What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking. Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

So - how can you help us live up to our name?

About the Role:

We are eager to discuss the prospect of you joining our team as our next incredible team member!

This position reports to the SVP, People at our IncredibleBank Support Center location in Wausau, Wisconsin, and allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own! Duties and responsibilities may include:

• Coordinate and execute recruiting activities for primarily non-exempt roles across the bank, including candidate communication, interview scheduling, and adherence to established workflows and standards to ensure an efficient, consistent hiring process.
• Monitor and manage the Careers inbox, providing timely responses and routing candidate inquiries in alignment with established recruiting practices to support a responsive and professional candidate experience.
• Maintain accurate tracking of candidate progress, hiring activity, and next steps, and provide regular status updates to hiring managers to ensure visibility and keep hiring processes moving forward efficiently.
• Coordinate and support recruiting events and career fairs, including logistics, scheduling, and candidate follow-up to build a strong talent pipeline and strengthen the organization's presence in the market.
• Executes onboarding processes for new hires, track completion of required steps, and escalate issues or gaps as needed to deliver a seamless onboarding experience and ensure new employees are prepared for success.
• Provide administrative and operational support for People Team programs related to onboarding, engagement, and retention, following established priorities and direction to ensure consistent execution and effective program delivery.

This is a regular hourly non-exempt full-time position, averaging approximately 40 hours/week. Schedule may vary between the hours of 7:30 am to 5:30 pm CST Monday through Friday.

This position will work on-site at our IncredibleBank branch location on 17th Avenue in Wausau, WI.

About You:

You do what is right over what is easy. You don't settle for good enough. You're driven to learn and grow. You recognize your impact on the customer experience, regardless of your role.

Those attributes are just a few things our incredible employees have in common.

And, if you are looking for an opportunity to join a dynamic team, we'd be so excited to learn a little more about you and your interest in joining the team! Our recommended and preferred qualifications are:

• 13 years of experience in recruiting, talent acquisition support, or HR coordination preferred.
• Familiarity with applicant tracking systems (ATS), UKG Ready, or learning management systems preferred.
• High School Diploma with a minimum of 3 years of transferrable related work experience preferred.
• Ability to manage multiple priorities and recurring deadlines in a fast-paced, team-oriented environment to maintain workflow efficiency and meet business needs.
• Strong organizational skills with high attention to detail and follow-through to ensure accuracy, consistency, and completion of recruiting and administrative processes.
• Interpersonal, planning and persuasive communication skills, with the ability to effectively influence others and drive timely hiring outcomes.
• Process oriented mindset with a focus on efficiency, continuous improvement, and adherence to best practices to support consistent and scalable recruiting operations.
• Demonstrated ability to handle confidential information with discretion and sound judgment to maintain trust and ensure compliance with organizational standards.
• Collaborative, adaptable, and execution-focused approach with a proactive, solution-orientated mindset to address challenges and support team success.

About Our Benefits and Compensation:

Our promise of ICE extends to our employees as well. Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and, dare we say, more than competitive compensation that we're willing to discuss up front.

And we are constantly evaluating and improving our benefits. In fact, eligible employees receive over 30 days off per calendar year! That includes 18 days of PTO to begin, PLUS an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.

Check out our total rewards package at: https://incrediblebank.mybenefitsapp.com/

About the Company:

IncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasn't awarded as one of America's Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn...

We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And that's what makes us America's first national online community bank. And who doesn't love the idea of a national community?

Today, IncredibleBank is a $2.0 billion-asset institution that has grown to 17 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, it's less about size than it is about culture. That's why we're especially proud to have been certified as a Great Place to Work.

Learn more about our Great Place to Work engagement results here: https://www.greatplacetowork.com/certified-company/7022621