Description

As the Principal Coordinator, you will lead the Development Project Coordinator team. Overseeing daily operations and ensuring efficient delivery of Development Center permitting services. 

Supervise the Development Project Coordinator Team

Provide leadership and supervision for seven Development Project Coordinators. Responsible for managing building permits and guiding applicants through the permitting process
Assign and prioritize work, monitor progress, and provide guidance on project coordination and permit processing.
Oversee Development Center front desk operations. Ensuring staffing levels are met and staff are sufficiently trained and responsive to meet customer service expectations. 
Support staff and team development through coaching, performance management, and training.
Support Building Permit Project Coordination

Provide oversight and guidance on residential and commercial permit projects moving through the building permitting process.
Assist staff in resolving complex coordination issues involving multiple departments or regulatory requirements.
Ensure projects are tracked accurately and processed efficiently within the City’s permit management system.
Strengthen Development Center Operations

Lead daily operations related to permit coordination, front desk service functions, and customer inquiries.
 Identify opportunities to improve processes, workflows, and service delivery.
 Ensure staff maintain high standards for customer service and responsiveness.
Provide Technical Guidance

Serve as a senior resource to staff on building permit processes, development procedures, and regulatory requirements.
Support staff in interpreting codes, coordinating reviews, and facilitating communication across City departments.
Assist with implementing operational improvements and best practices within the Development Center.
Coordinate with Internal and External Stakeholders

Communicate with customers, contractors, consultants, and internal City staff regarding processes and project coordination.
Develop strong working relationships with interdepartmental partners. Participate in cross-departmental meetings and initiatives related to permit services.
Who Thrives in This Role

This role is ideal for someone who combines strong knowledge of building and development processes with leadership and operational management skills.

Successful candidates often bring experience in permit center operations, construction administration, development coordination, or municipal planning or building environments, along with demonstrated supervisory or team leadership experience.

Requirements

Minimum Qualifications
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:

Bachelor’s degree in a field relevant to the program or function being managed; Urban planning, architecture, or a related field.
Seven years of progressively responsible experience in municipal government including complex project management; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Qualifications:
Master’s degree is preferred.
Supervisory experience preferred.

Licensing Requirements:
Valid California Driver’s License