Description

Marsh McLennan Agency's East Region is a leader in the Business Insurance and Personal Lines marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies. We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities.

BRIEF DESCRIPTION

The primary role of the Office Administrator is to provide front desk and administrative support to the Arthur Hall offices. This position is responsible for providing administrative support to include, but not limited to, facilities coordination, managing expense reporting and event management.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

• Greet and assist visitors and guests at front desk, ensuring proper visitor process is being followed
• Act as primary source for day-to-day colleague contact/support for office and facility needs, including coordination and maintaining building access, office/desk keys, and parking permits
• Manage and coordinate off-site storage requests
• Act as liaison for building management to ensure all facility needs are addressed in a timely manner
• Serve as the point of contact for all office and conference room reservations and visitor access including printer set-ups, Wi-Fi and other needs
• Coordinate centralized office supply purchasing program
• Coordinate catering requests and meeting room reservations
• Manage expense report processing for sales and senior leadership
• Support sales and account teams with copying and binding needs
• Coordinate all incoming and outgoing mail for both offices.
• Monitor all shared company inboxes including voicemail, emails and fax lines
• Support other departments and projects as needed
• Back up for administrative team as required

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's Degree and/or equivalent work experience preferred
• Minimum of 5 years' administrative experience

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational, analytical skills and strong attention to detail
• Excellent troubleshooting, and problem-solving skills
• Professional demeanor and presentation in a client facing environment
• Solid interpersonal, verbal and written communication skills
• Ability to work well independently and as a team member with all levels of the organization
• Ability to multitask and successfully operate in a fast-paced work environment
• Ability to organize, prioritize and complete projects to meet deadlines while adhering to specified quality standards and adapt to changing needs
• Demonstrated ability to provide superior customer service and maintain positive relationships with internal teams and client contacts
• Must be intermediate to advanced skillset with Microsoft Outlook, Word, Excel and PowerPoint
• Proficiency in use of PC such as keyboard skills and electronic folder/file organization and management
• Aptitude for learning internal systems, applications and internal workflow of the department
• Must be able to effectively interact and deal with people at all levels inside and outside of the company

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is:
  • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms
  • Occasionally required to stand and walk
  • Extensive use of computer and keyboard and viewing of computer screen is required
  • Specific vision abilities required by this job include vision, and ability to adjust focus.
• Other working conditions are normal for an office environment.

WORK LOCATION AND HOURS:

• Work is typically performed either on site at MMA's West Chester office, or at various customer/MMA locations as required.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com

Marsh McLennan and it affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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