Description

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget title: Senior Staff Assistant (SL-3)

Salary: Commensurate with Experience

Binghamton University, a NCAA Division I institution and member of the America East Conference, is seeking a Manager of Brand/Ticket Operations, Camps and Clinics.

The Manager of Brand/Ticket Operations, Camps and Clinics is responsible for coordinating and managing ticket operations for all athletic events, overseeing the administration of youth and sport-specific camps and clinics, and ensuring the consistent application and evaluation of the division's brand standards, logos, and marks. This position supports the division's goals of revenue generation, compliance, community engagement, and brand protection.

Duties and Responsibilities

• Ticket Operations
  • Manage daily operations of the ticket office for Binghamton University Athletics, including printing, distribution, and reconciliation of ticket sales for all ticketed events.
  • Establish and maintain effective internal accounting controls and ensure PCI compliance.
  • Prepare daily and weekly summary financial statements for all events.
  • Administer Agile ticketing software, including database setup, event manifests, liaison with the vendor, customized reporting, and troubleshooting.
  • Execute season ticket renewals and mailings.
  • Oversee and coordinate distribution of student-athlete and recruit tickets in compliance with NCAA regulations.
  • Reconcile daily financial reports for transactions processed through the box office and deposit checks with Student Accounts.
  • Collaborate with external relations staff to maximize ticket revenue, donor contributions, and community promotion of athletics.
  • Develop ticket sales opportunities, including outreach to local businesses and in-person appointments to sell season tickets, partial plans, and group tickets, meeting established revenue goals.
  • Work cooperatively with other University units for ticketed events in athletic venues.
  • Create weblinks and process payments for state tax reimbursements.
  • Direct box office operations at all ticketed events, including evenings and weekends.
  • Hire, train, and supervise approximately 35 student managers, sellers, gate attendants, and program sellers.
  • Invoice, collect, and reconcile corporate sponsorship agreement
• Camps & Clinics
  • Coordinate planning, marketing, registration, and on-site execution of athletics camps and clinics.
  • Serve as the primary contact for camp compliance and operations, ensuring adherence to NCAA and institutional regulations.
  • Oversee financial tracking and reconciliation for all camps and clinics.
  • Provide training and support to coaching staff on camp policies and procedures.
  • Collect payments and process reimbursements for camps and clinics.
  • Collaborate with coaches to create registration links and establish payment methods.
• Brand Assessment
  • Evaluate use of athletics logos, marks, and branding to ensure compliance with university guidelines.
  • Provide Deputy AD with a weekly summary of approved and denied artwork
  • Review and approve requests for use of marks by internal and external stakeholders via CLC's Brand Manager platform.
  • Collaborate with marketing, coaches, equipment room, and communications staff to protect and enhance the athletics brand.
  • Monitor brand consistency across merchandise, promotional materials, and digital platforms.
• Other Duties
  • Assist with game-day operations and special events as assigned.
  • Contribute to department-wide initiatives to enhance fan engagement, community outreach, and the student-athlete experience.

Requirements:

• Bachelor's Degree (or higher)
• Experience working with a ticketing software program (or system)

Preferred:

• Minimum of 2 years of experience within an intercollegiate athletics department or professional sports
• Experience supervising large student staffs, coordinating game-day operations, and collaborating across multiple campus divisions
• Demonstrated success generating revenue and managing multiple external operations

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Special Notes:

• This position is considered a Campus Security Authority for purposes of Clery Act compliance
• Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website http://www.binghamton.edu/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=203617

Internal Applications by: August 27, 2026

External Applications: open until filled.

Please submit:
- Resume
- Cover letter and
- Contact information for three professional references.

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.