Group O
Milan, Illinois, United States
(on-site)
Posted
1 day ago
Salary
$50.00 - $62.50
Salary - Type
Hourly Wage
Job Function
Other
Description
Position Title: Lead Advertising and Creative Services Manager
Location: Remote - United States
Department: Business Analytics
Workplace Type: Fully remote
Reporting To: Michael Horan
Compensation: $50.00 - $62.50 / hour
Lead Advertising and Creative Services Manager
Group O is seeking a Lead Advertising and Creative Services Manager with customer retention marketing and Agency experience to drive a diverse set of current customer creative campaigns supporting one of our clients' products. In this role, you will apply strategic creative direction, agency collaboration, and leadership skills to develop and execute innovative campaigns that increase customer loyalty, reduce churn, and drive revenue. You will manage external agency partners through creative strategy, development, and execution of on-platform and on-air tactics while collaborating with internal business partners to ensure all projects are delivered on time, on brand, on budget, and aligned with business goals.
Key Responsibilities
- Serve as the primary POC for internal stakeholders and external agency partners for specified projects, fostering strong cross-functional relationships across various stakeholders to align creative strategy with business objectives and KPIs while setting realistic expectations, ensuring clear communication and accountability
- Manage end-to-end current customer creative campaigns, including:
- Analyze briefs and determine creative tactic requirements to kickoff agency
- Ensure agency adherence to briefs and expectations
- Create, manage, and approve project schedules, ensuring necessary timing requirements
- Review/approve creative designs and messaging
- Articulate well-reasoned creative options during reviews
- Lead creative presentations to senior leadership with a key understanding of campaign objectives
- Consolidate and communicate feedback to agencies
- Ensure quality control throughout the project lifecycle, serving as the final QC point person
- Oversee final delivery within budget and specifications
- Maintain project documentation:
- Archive campaigns and track historical data
- Monitor rights expirations and renewals
- Document and communicate post-campaign learnings
- Analyze briefs and determine creative tactic requirements to kickoff agency
- Manage individual project budgets established by SOWs while proactively resolving campaign issues and identifying and implementing process improvements and best practices to ensure projects are delivered on time and on budget
Job Qualifications
EXPERIENCE
- Minimum 3 years of experience in advertising, creative services, or marketing project management
- Proven experience managing external creative agencies from concept through final delivery
- Experience presenting creative work and campaign strategies to senior leadership
- Ability to manage multiple projects simultaneously in a fast-paced and evolving environment
- Background in customer retention marketing with a focus on loyalty, churn reduction, and revenue-driving campaigns
EDUCATION
- Bachelor's degree in marketing, Advertising, Communications, or related field preferred
SKILLS
- Strong understanding of creative processes, strategies, and file formats across multiple channels
- Excellent project management skills with strong attention to detail and documentation
- Excellent written, verbal, and presentation communication skills
- Proven ability to independently resolve project challenges
- Team player with the ability to support other team members as needed
SYSTEMS KNOWLEDGE
- Proficient in MS Office Suite with working knowledge of PowerPoint and Excel
- Working knowledge of Smartsheet for project tracking and management
- Familiarity with Figma for creative review and design collaboration
- Familiarity with Acquia and SharePoint for creative asset management
About Group O
At Group O, it's our employees who we value most. That's why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees' health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
PI284722418
Job ID: 84351261
