Description

Ayer Animal Medical Center, a Thrive Pet Healthcare Partner, is in search of a full-time Kennel Supervisor to join our growing team!

We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more

Compensation: Starting at $20-23/hr. depending on skillset and experience

Schedule: Holidays and rotating weekends are required

The ideal candidate:

• Has experience working directly with animals in a kennel/group setting
• Has at least 1 year of supervisory experience
• Works well independently as well as on a team
• Has strong communication & leadership skills
• Is hard-working and reliable
• Is physically able to perform all duties associated with this position

Duties of a Kennel Supervisor include, but are not limited to:

• Creating staff schedules
• Leading staff training events
• Complete payroll for employees managed
• Work collaboratively with the Ayer team to ensure a safe and comfortable stay for all pets.
• Provide boarding dogs and cats with clean bedding, fresh water and food.
• Administering medication
• Clean soiled cages, pet accidents, and outside eliminations in a timely manner and in accordance with hospital/kennel protocols.
• Maintain a clean, safe and sanitary environment at all times in all kennel areas.
• Laundry and housekeeping duties as assigned.
• Checking dogs/cats in and out of boarding and daycare following the kennel process.
• Using Vetspire & Nova Sheets software to read pet files, record appetites, enter bathroom notes, enter charges, etc.
• Monitor and report signs of illness, injury, or behavior concerns to the appropriate person.
• Follow feeding and care guidelines set forth by owners and management/veterinary staff.
• Report and escalate any equipment malfunction and safety concerns to Practice Manager.
• Follow all protocols set forth in the Kennel Ops Manual which includes how to handle animals that are sick, injured, post-surgical, and/or aggressive.
• All other duties as assigned.

Job Overview:

The Kennel Supervisor is an integral part of the leadership team at Ayer Animal Medical Center and collaborates closely with other department leaders to create the best experience possible for pets and staff alike. The Boarding Supervisor works closely with the Practice Manager and is tasked with managing the kennel employees and ensuring the well-being of the animals boarding at the hospital. They work directly with the animals providing meals, play time, and specialized care as well as working with the employees and management to complete payroll, staff training events, one-on-one team member meetings and client escalations. Supervisory experience as well as experience handling dogs and cats is required. Boarding Supervisors report directly to the Practice Manager.

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including easy access to therapy through Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Subsidized backup childcare and elder care
• Expert advice, support and network discounts for fertility and family planning
• FREE CE courses
• Pet perks and veterinary service discounts
• Student loan support tools and assistance

Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.

Working Conditions:

The work environment is within clinical practice. The Kennel Supervisor must be prepared to work in a fast-paced environment that can be physically and emotionally demanding. They must be able to handle clients' interactions and be prepared to perform housekeeping duties as described above. Candidates need to be interested in animals and committed to their care and well-being. They must be able to work on their feet for long periods of time and are aware that they can be exposed to bites and scratches, and that the kennel can become a loud environment.

There is a possibility of allergies and exposure to zoonotic diseases and staff members are encouraged to wear protective gear according to situations that may arise.

The kennel operates 7 days a week from 8am-7pm and does not close due to inclement weather.