Description

This position requires a professional who has 4+ years of experience in IT. Infrastructure role, on site at Charles City.

• System Maintenance: Installing, configuring, and upgrading servers (e.g., Windows/Linux), hardware, and software applications.
• Network Administration: Managing local area networks (LANs), wide area networks (WANs) to maintain connectivity and security
• Security & User Management: Managing user accounts, permissions, and access rights. Primary focus in ADUC/Azure EntraID.
• Backup & Recovery: Performing regular backups of network data and ensuring disaster recovery processes are in place. VEEAM experience is a plus!
• Troubleshooting: Diagnosing and resolving system errors, hardware failures, and software issues, providing tier-three support.
• Performance Monitoring: Monitoring system performance, optimizing efficiency, and ensuring uptime.
• Automation: Using scripting (e.g., PowerShell, Power Automate) to automate routine tasks.

• Technical Knowledge: Deep understanding of operating systems (Windows Server, Linux), networking protocols (TCP/IP), and domain services.
• Problem-Solving: Ability to resolve complex hardware/software issues under pressure.
• Communication: Providing clear technical support to employees and documenting procedures.
• Education/Experience: Bachelor's degree in IT/Computer Science or equivalent years in hands-on experience, along with certifications like CompTIA Server+, MCSA, or RHCSA.
• Domain Services DHCP/DNS/AD/GPMC
• Virtualization software (VMware)
• Monitoring tools (OP5)
• Azure Hybrid Cloud
• Scripting languages (PowerShell, Bash, Power Automate )
• Manage Engine
• VEEAM Backup and Replication
• TopDesk Service Management
• M365 Suite

• Experience in administering controlled substances or products with strict regulatory guidelines preferred. Specific DEA regulatory experience is highly beneficial
• 4-year degree, preferably in Chemistry, Biochemistry, Biology or Engineering

PI283473404