Description

Work closely with the Director of Experiential Learning to ensure that teachers, students and volunteers receive a quality experience when attending assigned Experiential Learning Labs.  

Understand and be well-versed on JA BizTown and JA Finance Park information and procedures; Execute best practices for each Experiential Learning Lab. 

Oversee the Experiential Learning Lab simulation assigned rotation to ensure that all students and volunteers stay on schedule.  

Provide excellent customer service to each school’s students, educators, and their volunteers.

Ensure proper set up and cleanup of all VR Goggles daily. 

Throughout the simulation, communicate with visiting teachers and volunteers to ensure good customer service.  Communicate with the Instructional Manager of any problems that may arise.

Ensure minimal disruption of simulation by troubleshooting basic technology problems. 

Communicate effectively and efficiently by properly utilizing walkie talkie usage.

Communicate all successes and challenges with the simulation, educators, students and volunteers with the Instructional manage as needed.

Ensure all set-up and end-of-day tasks are completed within the scheduled time allotted. 

Assist and/or lead Volunteer Training.

Learn and be proficient in all Experiential Learning Lab rotations and transitions

All other duties as assigned.

Classroom:

Good presentation skills in assisting students.

Excellent verbal and written communication with groups of all sizes and variety of participants.

Must be comfortable with public speaking.

Excellent customer service skills.

Good time-management skills.

Must be able to work on your feet for a 6-hour shift.  

Work Environment:

May require lifting or moving light materials for simulation. 

Handle multiple projects simultaneously, at a fast pace.  

Requirements

Must be 18 years of age or older.

Hours are Monday-Friday from 8-4 pm, based on availability (avg. 15-20 hours per week)

Proven experience working with school-aged children.

Ability to manage multiple priorities; be self-motivated and highly organized .

Ability to manage sensitive information with integrity.

Ability to work well with others from diverse backgrounds.

Strong analytical and problem-solving skills.

Highly detail oriented.