Description

Medical Administrative Assistant - Orthotic & Prosthetic Clinic (Full-Time)

A busy Orthotic and Prosthetic clinic is seeking a reliable, full-time medical administrative assistant to join our front-office team. The ideal candidate will manage a fast-paced schedule while providing professional, compassionate service to patients and clinicians.

Core Responsibilities:

• Schedule and confirm patient appointments and maintain practitioners' daily and long-term schedules, ensuring efficient patient flow and minimal downtime.
• Perform insurance verification, confirm coverage and benefits, obtain preauthorization when required, and communicate financial information to patients clearly and professionally.
• Gather and file medical documentation required for treatment, billing, and referrals; maintain accurate patient records in the electronic health record (EHR) system.
• Prepare patient financial responsibility statements, collect payments at the time of service, reconcile receipts, and obtain proof of service.
• Assist with health insurance billing processes; review claims, monitor outstanding claims, and follow up on delinquent accounts to minimize days in accounts receivable.
• Maintain strong working knowledge of Medicare and Medicaid eligibility, benefit limitations, and coverage rules to ensure correct billing and authorization procedures.

Skills and Qualifications:

• Excellent organizational skills with the ability to multi-task and meet tight deadlines in a high-volume environment.
• Outstanding telephone, written and verbal communication skills; professional demeanor with patients and third-party payers.
• Strong problem-solving abilities and the capacity to work independently while contributing positively to a collaborative team.
• Prior experience with medical insurance billing, claims follow-up, and EHR systems preferred. Familiarity with HIPAA regulations required.

If you are detail-oriented, patient-focused, and ready to support a dynamic clinical team in orthotics and prosthetics, we encourage you to apply.

Salary/Compensation: $20.00 - $23.00 per hour