Description

Health Coordinator 1 Schedule: Saturday & Sunday, 7:00 AM-5:30 PM

Work Location: Onsite

Job Summary The Health Coordinator 1 supports patients by helping coordinate care and connecting them with the appropriate healthcare services and resources. This role works closely with RNs, Social Workers, providers, patients, and families to help ensure patients receive the support they need.

The ideal candidate is a critical thinker who can work independently, stay organized, and communicate effectively while also being a strong team player.

Key Responsibilities

• Review patient information and reports to identify care needs and follow-up opportunities.

• Coordinate patient care and connect patients with appropriate healthcare and community resources.

• Work closely with RNs, Social Workers, providers, and other members of the care team.

• Contact patients and families to provide information, schedule appointments, and assist with care needs.

• Provide approved health education and support patients with their care plans.

• Follow up with patients after hospital visits or transitions in care.

• Document patient information accurately and keep care teams informed of important updates.

• Address patient questions and concerns with compassion, professionalism, and excellent customer service.

• Manage multiple priorities while maintaining accuracy and attention to detail.

What We're Looking For

• Healthcare experience preferred.

• Strong critical-thinking and problem-solving skills.

• Ability to work independently and make sound decisions.

• Excellent communication and interpersonal skills.

• Compassionate, professional, and patient-focused approach.

• Strong organization and time-management skills.

• Ability to work effectively in a fast-paced environment.

• Comfortable working with electronic medical records and computer systems.

• Ability to collaborate effectively with RNs, Social Workers, and other healthcare professionals.

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Belonging Statement We believe that all people should feel welcomed, valued and supported.

Qualifications

• Possess a high school diploma, GED, or equivalent education

• Have under (1) one year of relevant professional experience