Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Why Hyatt Regency St. Louis?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights
• Earned Wage Access and Daily Pay available!
• Floating Holiday available upon hire
• Enjoy complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world

This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Guest Service Supervisors lead associates in significant service providing positions that may include bell, concierge, door, and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

As qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and thorough understanding of guest services.
• Guest services experience with demonstrated performance above standard level.
• Experience overseeing or coordinating multiple guest service functions is preferred for full-scope supervisor roles.
• Familiarity with amenity scheduling, equipment management.