Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Sales Manager is a quota-driven role within the hotel's Sales department, responsible for managing assigned accounts and driving revenue performance. This position requires an experienced sales professional with 2-4 years in the hospitality industry. The Sales Manager functions in a client-facing capacity, acting as the primary point of contact for account management and contributing directly to overall account performance.

This position primarily manages group accounts with 151 or more peak room nights, with or without associated events. Key responsibilities include developing new business through proactive prospecting using Hyatt systems and external resources, executing regular sales calls and strategic sales initiatives, and maintaining strong client relationships.

The Sales Manager will collaborate with hotel operations to support on-site group experiences and ensure a high level of customer satisfaction, with the goal of securing repeat business. Moderate travel may be required; candidates must have the ability and willingness to travel, including air travel, as needed.

This role will be assigned responsibility for one of the hotel's highest-revenue large market segments, in addition to the Tour and Travel market. Market assignments may be adjusted periodically based on business needs, with direction from hotel leadership. Sales goals and performance expectations will be updated accordingly to reflect any changes in deployment.

We are seeking a highly motivated, positive, and results-oriented individual who demonstrates strong organizational skills and the ability to quickly learn and adapt to systems and processes. The ideal candidate is a self-starter who can make an immediate and meaningful contribution to the team and hotel performance. Strong alignment with leadership direction, attention to detail, and the ability to meet deadlines in a fast-paced environment are essential for success in this role.

Salary Range: $81,000-$105,000

We offer excellent benefits:

• Medical, Dental and Vision Insurance after only 30 days
• Free room nights, Discounted and Friends & Family Room Rates
• Discounted F&B when staying at Hyatt Hotels
• 401(k) Retirement Matching Plan (up to 4%)
• Paid Time Off including new child leave!
• Highly competitive salaries and incentives
• Tuition Reimbursement
• Training programs
• Complimentary Employee Meals
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Qualifications

• A bachelor's degree or minimum of 1-3 years of hotel sales experience is strongly preferred, with demonstrated success in generating and managing group business.
• Must be proficient in general computer knowledge
• Refined verbal and written communication skills
• Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
• Prefer selling, negotiating, business writing and presentation skills training
• A self-starter with strong organizational skills and the ability to manage multiple priorities under pressure.
• A resilient problem-solver who remains composed when navigating challenging client situations.
• A collaborative team player who brings positive energy, adaptability, and a "can-do" spirit to every interaction.
• Strong communication, presentation, and negotiation skills.
• Receptive to feedback with a willingness to learn and apply it toward continuous improvement