Description

Ready for a job with real purpose?

We are the equipment and event rental industry. We provide solutions that help people save time and money by renting the equipment that builds our communities, the tools to improve homes and the goods that create memories at special events. If you have a passion for helping others, then join a $88 billion industry that reflects today’s sharing world by creating experiences that change communities—and lives. Discover your purpose – work in rental.

JOB DUTIES:

Assist rental customers in a polite, friendly, and professional manner whether in person or on the phone

 Ask customer questions to determine their rental needs and recommend proper equipment. Provide alternative suggestions if appropriate

 Prepare rental forms and contracts by obtaining customer signature and other information as required

 Explain rental fees and provide information about rented items such as operation of equipment and safety features

Answers telephone and receives orders by phone

Resolve customer problems and answer questions

 Schedule equipment delivery and pickups and assists customer with the loading and unloading of equipment when necessary

 Daily audits of open contracts and call overdue rentals

TECHNICAL SKILLS:

Complete rental transactions on (rental software) and perform basic tasks including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening/closing rental contracts, scheduling equipment deliveries/pickups, emailing quotes/reservations/contracts to customers

 Periodically update and review company website for accuracy and messaging

OTHER TASKS AND RESPONSIBILITIES:

Cleans showroom floor and equipment. Arrange showroom displays. Keep shelves organized, stocked and clean

Report safety violations to supervisor

 Adhere to all company policies, procedures, rules, and regulations in written or verbal form

 Comply with government safety requirements and other regulations and security in store

Attend department, store, and safety meetings

Perform other duties as requested

Requirements

WORKING CONDITIONS

Must be able to sit or stand for long periods of time

The job requires constant interaction with the public

May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents

Most work will be indoors with limited exposure to outside elements

Some Night / Weekend work required

EDUCATION, SKILLS & REQUIREMENTS:

A high school diploma or equivalent GED is preferred but not required

Must be able to lift/move approximately 50-70 lbs.

Customer Service Aptitude

Strong telephone skills

Effective written and oral communication skills

Valid driver’s license and clean driving record

Equipment rental industry experience preferred

Experience as inside sales representative, rental counter sales representative, auto parts sales representative, equipment dispatcher, truck dispatcher, construction foreman, or similar role preferred

Our company is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.