Description

Summary

Care connects us.

At Hyatt, we believe in the power of belonging-creating experiences that make people feel at home no matter where they are in the world.

Join a team that's redefining hospitality through genuine care, meaningful connections, and exceptional service. At Hyatt, your role has purpose, your contributions matter, and your career can grow in ways you never imagined.

Join Our Team at Grand Hyatt DFW

Grand Hyatt DFW, the only luxury hotel located inside Dallas/Fort Worth International Airport, is seeking an experienced and relationship-driven Event Sales Manager to join our award-winning Events team.

With recently renovated and exceptional meeting and event venues, luxury accommodations, and world-class service, Grand Hyatt DFW hosts everything from executive meetings and corporate conferences to elegant social events. As our Event Sales Manager, you'll play a key role in creating memorable experiences while building lasting client relationships.

Please Note:

• This is a full-time, on-site position based at Grand Hyatt DFW.
• Local candidates are strongly preferred and relocation benefits are not available for this opportunity.

About the Role

The Event Sales Manager is a quota-carrying sales position responsible for generating and managing catering and event business by selling banquet food and beverage services, meeting room rentals, and event packages. This role is accountable for achieving assigned revenue goals through proactive business development, client relationship management, and strategic selling.

As the primary point of contact for clients throughout the planning process-from initial inquiry through successful event execution and post-event follow-up-you'll combine consultative selling with exceptional service to deliver memorable experiences while driving hotel revenue.

Success in this role requires a passion for hospitality, strong sales acumen, exceptional organizational skills, and the ability to build trusted relationships while coordinating multiple events in a fast-paced luxury hotel environment.

Key Responsibilities

• Achieve assigned monthly and annual catering revenue goals through proactive selling and business development activities.
• Develop new catering and event business while cultivating repeat and referral business.
• Sell banquet food and beverage services, meeting space, and event packages to maximize hotel revenue.
• Consult with clients to design customized event experiences that meet their objectives and exceed expectations.
• Prepare proposals, negotiate contracts, and ensure all event details are accurately documented.
• Coordinate menus, room setups, timelines, audiovisual needs, and other event logistics.
• Conduct hotel site tours and showcase the property's meeting and event capabilities.
• Lead client communications before, during, and after events to ensure seamless execution.
• Partner closely with Operations, Culinary, Banquets, Convention Services, and other hotel departments to deliver exceptional service.
• Participate in event meetings, sales strategy discussions, and other hotel leadership meetings.
• Maintain accurate records and forecasting within Hyatt sales systems while managing multiple accounts and events simultaneously.

Benefits & Perks:

As a Hyatt colleague, you'll enjoy a comprehensive benefits package, including:

• Medical, Dental, and Vision coverage beginning after 30 days of employment
• Complimentary on-site parking
• Complimentary colleague meals during your shift
• 401(k) with company match
• Complimentary and discounted Hyatt stays worldwide
• Paid holidays, vacation, and sick time
• Personal Development Reimbursement
• Career advancement opportunities across Hyatt's global portfolio
• And much more!

Why You'll Love Working at Hyatt

At Hyatt, there's a home for every stage of your career.

We encourage curiosity, support professional growth, and provide opportunities to learn, lead, and advance across Hyatt's global portfolio of hotels and resorts. Whether you're building expertise in luxury hospitality or preparing for your next leadership opportunity, Hyatt offers a career-not just a job.

Qualifications

• Proven success in a goal-oriented, quota-carrying sales environment is preferred. Candidates should be comfortable prospecting, closing business, and consistently achieving revenue targets.
• Passion for delivering exceptional hospitality and creating memorable guest experiences.
• Strong sales, negotiation, and relationship-building skills.
• Highly organized with exceptional attention to detail and the ability to manage competing priorities in a fast-paced environment.
• Outstanding verbal and written communication abilities .
• Proficiency with Microsoft Office and hotel sales or event management systems.
• Minimum of two years of hotel sales, catering, event management, or related hospitality experience preferred.
• Experience within a luxury or full-service hotel environment is highly preferred.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays as business demands.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.