Description
About the Practice
Greater Modesto Dental Implant and Oral Surgery Center is a well-established oral and maxillofacial surgery practice serving the Modesto, CA community. We are a dedicated team of 15+ professionals committed to providing exceptional patient care in a collaborative, high-standards environment.
We are seeking an experienced, hands-on operations leader to oversee the business and administrative functions of our growing practice. Our doctor-owned practice is looking for someone to not simply "manage the office" but to lead the business. Our long-time office manager is retiring after years of extraordinary service, and her planned transition gives us the opportunity to recruit our next leader with intention. This individual will work directly with our doctor-owners and will have significant responsibility and authority over the business operations of the practice.
Position Summary
We are seeking a Director of Operations / Practice Administrator to lead the day-to-day business operations of our practice. This is a senior leadership role responsible for financial oversight, human resources, employee benefits administration, office operations, and overall practice management. The ideal candidate is a strong, experienced operations and people leader — a clinical or dental background is not required. We are looking first and foremost for proven management, financial, and HR leadership skills.
Key Responsibilities
Financial Management
Oversee all practice finances, including budgeting, cash flow, accounts payable/receivable, and financial reporting
Manage relationships with accountants, bookkeepers, and financial institutions
Monitor practice profitability and identify opportunities for operational efficiency and cost control
Oversee payroll processing and compliance
Monitor and oversee P&L statements, labor costs, budgets, vendor expenses, and operational KPIs
Human Resources & Benefits Administration
Manage full-cycle HR functions: recruiting, hiring, onboarding, performance management, and offboarding — a great OMFS office requires a great team, and you'll establish clear expectations throughout the organization
Administer employee benefits programs, including the practice's 401(k) plan
Ensure compliance with federal, state, and local employment laws (CA-specific compliance a plus)
Handle employee relations matters, conflict resolution, and disciplinary processes
Develop and maintain employee policies, handbooks, and procedures
Practice & Office Operations
Oversee daily office operations to ensure smooth, efficient patient flow and workplace functioning
Manage staff scheduling and performance evaluations
Manage vendor relationships, supply ordering, and facilities/equipment management
Implement and improve operational systems, workflows, and practice management software
Ensure compliance with OSHA, HIPAA, and other regulatory requirements
Support scheduling, patient billing/insurance processes, and front-office oversight
Assist the front office team when needed
Leadership
Serve as a direct liaison between practice ownership/doctors and staff
Lead, mentor, and manage a team of approximately 15+ employees
Drive practice growth initiatives and strategic planning alongside ownership
Develop department leaders
Lead management meetings
We want a leader who is:
Positive without being permissive
Accountable without being punitive
Professional without being corporate
Fun without tolerating drama
Our employees should know what is expected of them, receive feedback about their performance, have opportunities to grow, and know that problems will be addressed fairly and consistently.
Working With Ownership
This position reports directly to the doctor-owners. We are clinically focused surgeons and entrepreneurs who care deeply about our patients, employees, referring doctors, and community. We move quickly, generate ideas, and continually look for ways to improve.
The right leader will complement us by bringing structure, organization, financial discipline, follow-through, and accountability to the organization. We do not want someone who simply agrees with us — we want someone whose judgment we trust.
Requirements
Qualifications
Required
3+ years of experience in practice management, business operations, or office administration leadership (medical, dental, or other professional services setting)
Demonstrated experience managing finances, budgets, and financial reporting
Experience with HR functions, including benefits administration and employee relations
Strong leadership and team management skills
Excellent communication, organizational, and problem-solving abilities
Proficiency with office/practice management software and standard business tools (e.g., QuickBooks, Microsoft Office/Excel, typing, 10-key)
Preferred (Not Required)
Experience in a dental, medical, or healthcare practice setting
Bachelor's degree or better in Business Administration, Healthcare Administration, or a related field, or equivalent in experience
Knowledge of California employment law and healthcare compliance regulations (HIPAA, OSHA)
Experience with dental/medical practice management or EHR software
Who We Are Looking For
We are looking first and foremost for an exceptional leader and business operator. You may currently be a:
Practice Administrator
Medical Group Administrator
Director of Operations
Chief Operating Officer
Dental Group Administrator
Healthcare Executive
ASC Administrator
Controller with significant operational leadership experience
Law Firm Administrator
Professional Services Administrator
Senior HR/Operations Leader
You May Be a Great Fit If...
You have successfully led a team of 15 or more employees
You understand a profit-and-loss statement and enjoy figuring out why the numbers changed
You have managed payroll, budgets, HR, and employee performance
You are comfortable having difficult conversations
You believe employees deserve both support and accountability
You don't tolerate workplace gossip, bullying, cliques, or chronic negativity — but you also don't create a culture where employees are afraid to speak
You can resolve conflict without becoming part of it
You can identify talented people and help them become leaders
You are comfortable telling an owner when you believe something should be done differently
You don't need to be micromanaged
When you discover a problem, your instinct is to investigate it and bring forward a solution
You enjoy building systems that make an organization run better
You would be excited to help build an exceptional organization rather than simply maintain one
What Success Looks Like
Within your first year, we want you to know the organization well enough to operate independently. That means building strong leaders, creating accountability, improving financial visibility, strengthening HR systems, reducing unnecessary workplace conflict, improving operational efficiency, and helping us develop the infrastructure necessary for continued growth.
If you are an experienced leader who loves people, understands business, and wants the opportunity to make a meaningful impact on a successful physician-owned organization, we would like to meet you.
Compensation & Benefits
Salary: Competitive Salary, commensurate with experience, demonstrated leadership ability, and qualifications
Eligible for the practice performance bonus
401(k) with match
Health insurance
Paid time off / holidays — 3 weeks
Professional development and executive-education opportunities supported
Relocation assistance may be available for an exceptional candidate
Job Details
Location: Modesto, CA (on-site)
Job Type: Full-time (Salary)
Reports To: Practice Owners/Surgeons
To Apply
Please submit the following to greatermodhiring@gmail.com:
Your resume
A brief cover letter explaining why this opportunity interests you and your reason for considering a change
A description of the largest team or organization you have directly managed
One example of a significant people, operational, or financial problem you inherited — and what you did about it