Description

Arizona Musicfest seeks a highly organized, detail-oriented, and service-driven individual to join our team as Development & Donor Relations Coordinator. This position plays a vital role in supporting the day-to-day operations of the Development Department and advancing Musicfest’s fundraising, stewardship, and donor engagement efforts.

The duties listed in the job description below are meant to illustrate the various types of work that may be performed. The omission of specific duties and/or responsibilities does not exclude them from the position, assuming the work is similar, related, or a logical assignment to the position.

Position Summary

The Development & Donor Relations Coordinator supports all core development department operations, including gift processing, donor acknowledgment, benefits fulfillment, database management, donor communications and stewardship. This position works collaboratively across departments to ensure seamless donor engagement and assists with box office services, donor receptions, special events, concerts and Board of Directors relations as needed.

JOB RESPONSIBILITIES

Donor Relations & Stewardship

•         Support fundraising efforts through donor identification, cultivation, and stewardship activities.
•         Collaborate directly with the Sr. Director of Development on the relationship management of Musicfest’s donor community.  Portfolio will include Circles of Giving donors ($1,000-$2,500) and Community of Support donors ($999 and below).
•         Serve as a point person for Musicfest Community of Support donors and Circles of Giving donors, providing a familiar connection at concert events and through correspondence.
•         Provide concierge-level ticketing and benefits support for Circles of Giving members.
•         Create digital invitations and manage logistics (planning, RSVPs, catering, announcements) for development events and concert-related receptions, including Donor Patio and Inside the Circle events.
•         Deliver exceptional customer service to prospective and current donors, addressing inquiries promptly and professionally.

 Data Management

•         Manage and maintain Musicfest’s donor database and fundraising records with a high level of accuracy and confidentiality.
•         Process the receipt of all contributed revenue in the organization’s customer relationship management (CRM) system in an accurate and timely manner.
•         Maintain electronic donor files, including documentation and acknowledgment letters.
•         Update donor records with current contact information, giving history, call reports, and biographical notes.
•         Maintain the organization’s Concierge/Circle member directory.
•         Update donor contact data in the email marketing system.
•         Generate reports and lists using CRM and wealth screening tools.

 Donor Communications

•         Prepare and distribute prompt donor acknowledgment letters.
•         Create welcome packets for new members of Musicfest’s Circles of Giving.
•         Coordinate and distribute Circles of Giving renewal communications.
•         Update the Giving section of the Musicfest website as needed.

 Organizational Support

•         Assist the CEO with special projects and Board of Directors meeting preparation and communications.
•         Serve as liaison for Board meetings, including distributing materials, managing RSVPs, and responding to inquiries.
•         Serve as a patron services representative, including processing box office orders by phone and in person.
•         Attend select concerts, receptions, and special events as a representative of the Development team.

Reporting Relationship

This position reports to the Sr. Director of Development and works collaboratively with the Development Department and other key staff members.

ABOUT ARIZONA MUSICFEST - AZMUSICFEST.ORG

Located in North Scottsdale, AZ, the vision of Arizona Musicfest is to “Bring the Joy of Music to All”. This is achieved through the presentation of world-class performances; by providing outstanding training, performance opportunities, and scholarships to young musicians; as well as through Music Alive!, Musicfest’s dynamic lifelong learning and creative aging series. Each October through April, Arizona Musicfest presents distinguished artists, from a variety of musical genres, in exceptional concert programs at venues in North Scottsdale and Phoenix. For the most recently completed season, Musicfest attracted more than 50,000 attendees to its concert season, while over 7,000 individuals participated in Musicfest’s community music engagement programs. Each year, more and more community members are enriching their lives through arts experiences provided by Musicfest.  

Requirements

QUALIFICATIONS

•         Bachelor’s or Associate’s degree.
•         Experience within a nonprofit arts organization preferred, though not required. 
•         Ability to work some evenings and weekends during the concert season and for special events.
•         Excellent verbal and written communication skills, with strong organizational, analytical, and problem-solving abilities.
•         Comfortable working with and/or learning database systems, CRM platforms, website maintenance, and general office software.
•         Self-motivated and capable of working independently, while also collaborating effectively as part of a team.
•         Ability to manage multiple priorities and deadlines in a fast-paced environment with professionalism and composure.
•         Physical ability to lift and carry up to 25 pounds when transporting materials and assisting with event setup.
•         Demonstrated enthusiasm for and commitment to the mission of Arizona Musicfest and the performing arts.