Description

JOB SUMMARY

This position is located in the Development Center Division of the Development Services Department within the City of Oklahoma City and is under the direction of the Development Center Manager. The role is responsible for providing strategic leadership, coordination, and operational oversight of the Construction Inspections Section to ensure accurate, consistent, and timely inspections of private development in compliance with applicable codes and regulations. This position directly supervises four trade Chief Inspectors and a total of roughly 45 inspectors. 

Requirements

ESSENTIAL JOB FUNCTIONS

Supervising Construction Inspections staff, including establishing performance expectations and accountability standards.
Developing staff competency through training, coaching, and professional development.
Promoting a culture of professionalism, collaboration, and customer service.
Ensuring uniform code enforcement across all inspection activities.
Providing technical guidance and interpreting International Code Council (ICC) building, mechanical, electrical, and plumbing codes.
Coordinating with other divisions and departments to streamline inspection processes and procedures.
Resolving complex or escalated job-site infractions to ensure code compliance.
Conducting site visits to oversee inspection operations, evaluate field activities, and support staff in resolving complex inspection issues.
Managing relationships with external agencies, customers, and vendors.
Supporting City growth through proactive, safe, and timely inspection services.
Participating in Mechanical, Electrical, and Plumbing Board of Appeals and Building Code Commission activities, including hearings, member appointments, and documentation.
Preparing budgets, performance accomplishments, goals, and related administrative reports.
Writing and reviewing specifications and bids for equipment, materials, and supplies.
Monitoring expenditures and ensuring regulatory compliance.
Implementing process and productivity improvements to enhance efficiency and service delivery.
Performing other duties as assigned.
VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. 

MINIMUM QUALIFICATIONS

Minimum of five (5) years of supervisory or management experience overseeing staff engaged in construction inspections, plans review, code compliance, or related technical functions.
Possession of a valid International Code Council (ICC) Building Code Specialist or Trade Specialist certification.
Possession of a valid driver license (Operator).
NOTE: The employee will be required to possess or obtain an ICC Building Code Specialist or Trade Specialist certification within twenty-four (24) months from the date of hire/promotion/transfer/demotion. Continued employment is contingent upon obtaining an ICC Building Code Specialist certification within twenty-four (24) months from the date of hire/promotion/transfer/demotion.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of current building codes and zoning rules and regulations.
Knowledge of training, coaching, and staff development principles and practices.
Knowledge of budgeting, financial monitoring, and administrative reporting practices.
Skill in communicating verbally and in writing with tact and diplomacy.
Skill in recommending solutions to construction-related problems that prevent code compliance.
Skill in reading, interpreting, and enforcing model building codes and zoning rules and regulations.
Skill in reading and interpreting plans and specifications.
Skill in coordinating with internal and external stakeholders, boards, commissions, and regulatory agencies.
Skill in resolving complex or escalated code enforcement issues.
Ability to train staff in technical standards, policies, procedures, and customer service expectations.
Ability to supervise a Construction Inspections Section.
Ability to maintain effective working relationships.
Ability to analyze and implement process and productivity improvements.
PREFERRED QUALIFICATIONS

Minimum of five (5) years of experience in the trades – building, mechanical, electrical, or plumbing disciplines.
COMPETENCIES

One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made.
Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind.
Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. 
Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing.
Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other’s development and growth. 
Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments.  Note: This competency is not applicable for employees who are not supervisors. 
Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City.
Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility.  Note: This competency is not applicable for employees who are not supervisors. 
Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials.
Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities.
WORKING CONDITIONS 

Primarily inside; occasionally required to work outside during field inspections.
Occasionally required to work extended hours.
Daily local travel.
Note:  Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.  

PHYSICAL REQUIREMENTS 

Near vision enough to read and review written communications.
Speech and hearing enough to communicate in person and by telephone.
Normal physical activity.
Note:  The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.