Description

The Communications Manager is a full-time position responsible for leading Family Law CASA’s content development and day-to-day communications efforts. This position plays a key role in advancing the organization’s mission through compelling content that deepens engagement and supports fundraising and programmatic goals. Reporting to the Development & Communications Director, the role requires managing multiple projects at once while maintaining a high standard of quality, accuracy, and editorial consistency. It’s a strong fit for someone who is a skilled communicator, highly organized, and committed to equity-driven work.

MAJOR RESPONSIBILITIES
Content Development & Storytelling

• Create and produce compelling content across channels (ex: video, email, flyers, etc.) that deepens engagement, inspires generosity, and advances mission.
• Adapt messaging for a range of audiences, applying strategic judgment and sensitivity in how content is framed and communicated.
• Manage and maintain digital platforms, including blog, newsletter and social media, while monitoring performance, reporting on metrics, and tracking relevant news and publications.
• Develop and produce communications materials to support the annual Together for Tomorrow Luncheon, including promotional content, event messaging, and post-event follow-up.
• Identify and act on communications and marketing opportunities that support organizational priorities.
• Provide marketing and communications support for fundraising and program teams.
• Manage multiple projects simultaneously, meeting deadlines with strong attention to quality, accuracy, and editorial consistency.

Brand & Messaging Stewardship

• Bring consistency to brand voice, messaging framework, and style guidelines across all content.
• Proofreads, edits and provides meaningful feedback on content drafted by colleagues, ensuring consistency to the Family Law CASA brand.
• Apply Community-Centric Fundraising principles in communications.
• Apply digital and print accessibility best practices to ensure content is clear, inclusive, and usable across formats and audiences.

Team Support & Collaboration

• Build strong, proactive working relationships with colleagues across development, program, and leadership teams to stay aligned on priorities, campaigns, and messaging needs.
• Collaborate with the Development & Communications Director to plan, prioritize, and execute communications projects.
• Participate in team and organization-wide meetings, contributing insights and updates to support shared goals.
• Support cross-functional initiatives by translating programmatic and fundraising priorities into clear, audience-centered communications.
• Engage in ongoing learning and organizational commitments, including DEIB efforts and staff development opportunities.

Requirements

• Minimum 2–3 years of experience in marketing or communications.
• At least 1 year of experience working closely with a nonprofit development team.
• Demonstrated strength in writing, editing, and storytelling for external audiences; ability to create clear, compelling content that resonates with different audience segments.
• Experience adapting messaging for a range of audiences, including donors, volunteers, and community members.
• Familiarity with tracking and interpreting basic performance metrics for digital communications (email, web, or social).
• Proficiency in Canva, Adobe Premiere Pro, Audacity, Constant Contact, and WordPress (or comparable software).
• Basic design and video production/editing skills required.
• Highly organized with strong attention to detail and accuracy; able to prioritize tasks appropriately and follow through with minimal supervision while managing multiple projects and deadlines.
• Demonstrated problem-solving and decision-making skills, including knowing when to take initiative and when to seek input from teammates or supervisors.
• Ability to work collaboratively across teams, including fundraising, program, and leadership staff.
• Self-aware, reflective, and able to build relationships with empathy and kindness.
• Cultural humility and awareness when working with diverse communities; understanding of systemic intersectionality, especially as it impacts families of color facing economic injustice.
• Passion for equity-driven nonprofit work and a willingness to grow in knowledge and skills.
• Commitment to Family Law CASA’s mission and values.