Description

Live & Learn empowers Arizona women by providing access to education, resources, and opportunities that foster financial independence, personal growth, and long-term stability. We are seeking a full-time Client Coordinator to guide, encourage, and coach clients. 

The Client Coordinator provides case management services to Live & Learn clients, with responsibilities including:

• Coaching clients to clarify goals, take strengths-based action, and navigate barriers to success
• Maintaining long-term client relationships through monthly check-ins (in-person or virtual) and ongoing phone and email communication
• Partnering with clients to develop, update, and track monthly goals aligned with personal and program objectives
• Conducting client intake appointments to assess eligibility and develop initial plans
• Coordinating and processing financial support and client support items (e.g., Totes of Hope, gift cards, bus passes) per program guidelines
• Maintaining timely, accurate client documentation in Salesforce/Charity Tracker in compliance with legal, grant, and licensing standards
• Researching and recommending community resources that support client goals
• Representing Live & Learn at community tabling events and developing referral partnerships
• Participating in professional development, team wellness initiatives, and client workshops and event

This is a full-time (40 hours/week), exempt-salaried, hybrid position (in-office and remote) reporting to the Program Manager. Some work outside normal business hours is required at times. Benefits include health insurance, generous paid time off, and flexible scheduling.

To apply, submit your resume and cover letter to dgarcia@liveandlearnaz.org.

Requirements

• Bachelor's degree in a human services-related field preferred; equivalent commensurate work experience will be considered
• Workforce development or post-secondary education case management experience
• Formal experience working with diverse, low-income populations
• Working or personal knowledge of schools, programs, and educational requirements
• Working knowledge of Google Workspace, Adobe, Salesforce, internet, and email
• Strong communication, time management, and problem-solving skills
• Empathetic, non-judgmental approach with strong professional boundaries
• Passion for Live & Learn's mission of empowering women
• Bilingual in Spanish preferred but not required