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- Account Manager
Description
Job Summary
Responsible for developing and managing client relationships to drive new business, revenue growth, and customer retention. Identifies client needs, proposes tailored solutions, and builds long-term partnerships while maintaining a strong sales pipeline and achieving performance targets.
Essential Duties & Responsibilities
Develops and maintains a strong sales pipeline to achieve monthly, quarterly, and annual sales targets
Expands business within existing accounts and identifies new opportunities for growth
Builds and maintains long-term relationships with clients through regular engagement
Identifies customer challenges and recommends appropriate solutions
Prepares and delivers presentations tailored to customer needs and business objectives
Manages account renewals and identifies upsell and cross-sell opportunities
Maintains accurate records of sales activities, forecasts, and account strategies using CRM systems
Handles escalations related to customer issues and ensures timely resolution
Stays informed on market trends and competitor offerings
Collaborates with internal teams to develop and execute sales strategies
Requirements
Minimum Requirements
Minimum 3+ years of experience in enterprise or solution-based sales
Proven track record of meeting or exceeding sales targets
Strong communication, presentation, and relationship-building skills
Ability to understand and communicate technical solutions effectively
Experience using CRM tools (e.g., Salesforce)
Knowledge of cloud, infrastructure, or related technology solutions preferred
Ability to work with senior stakeholders and manage multiple accounts

