Description
About Evergreen Energy Partners
Evergreen Energy Partners is a virtual full-service energy efficiency firm. We employ experts experienced in advancing energy efficiency initiatives for a wide array of clients. Our team members are in strategic locations across the United States.
We are a supportive team that rewards individual initiative and performance. We have a progressive culture that embraces work-life balance while working in a virtual office environment from your home. This winning combination has resulted in repeated selection among the top companies on Oregon Business Magazine's list of 100 Best Companies to Work for in Oregon.
Must be available 9:00 a.m. – 5:00 p.m. Mountain Time
Preference given to applicants in Idaho, Wyoming, or Utah
Successful Candidates:
- Are highly detail-oriented with exceptional organizational skills.
- Respond quickly to inquiries and diligently attend to details.
- Are self-motivated with a demonstrated independent work history.
- Work collaboratively with clients and customers to exceed expectations.
- Demonstrate interest and/or experience in energy efficiency.
Position Description:
Works closely with the program manager and program coordination team to ensure projects, tasks and activities are completed in a timely and efficient manner.
Key Responsibilities:
- Update project information in various databases via dashboards and other notifications.
- Keep excellent records to accurately organize work tasks.
- Assist customers by answering phones and online chats.
- Ensure the accuracy of work by reviewing and correcting prior to submission.
- Process program-related applications.
- Send notifications related to application processing.
- Other duties, as assigned.
Position Qualifications:
- Self-starter who is highly detail-oriented, organized and goal-focused.
- Excellent verbal, interpersonal and written communication skills.
- Ability to adapt to process and procedural changes to meet internal and external customer needs.
Preferred Skills/Experience:
- High school diploma.
- Higher education or vocational training specializing in lighting, energy conservation, or the utility marketing field is a plus.
- Demonstrable intermediate proficiency in all Microsoft Office applications.
- Advanced proficiency in using databases for reports and accurate data entry.
- Advanced proficiency with various project management tools and software.
- Previous experience working in a virtual environment is helpful but not required.
- Previous customer service experience is a plus.
- Bilingual language skills are a plus.
Physical Efforts:
- Sitting for extended periods at a computer; data entry, proficient typing.
- Talking on the telephone for extended periods of time.
- Speak/hear. Provide clear, accurate communication, and hear telephone.
The Company may provide reasonable accommodations, which will allow the employee to perform the position's essential job functions.
Other Requirements:
- Valid driver's license.
- Dependable transportation, along with verifiable insurance.
- Drug test – must pass a pre-employment drug screen.
- Pre-employment background check.
- High-speed, reliable internet.
- Location: western United States, with a preference for Oregon, Washington, Wyoming, Idaho and Utah.
Benefits:
In addition to your competitive salary, medical/dental/vision plan, disability, and life insurance, and 401(k), we'll provide:
- Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation.
- 401(k) company contributions to help build your nest egg.
- Discretionary bonus based on performance, because your work deserves to be rewarded.
- Professional development funds to learn new skills and grow.
- 100% virtual company.
- Paid volunteer day to make an impact in our community.
EEO M/F/D/V
