Description

Position Overview

The Conference Coordinator (CC) is a paid summer position in Housing & Residence Life at the University of Kansas. The CC will report to the Assistant Director for Housing Services in Housing & Residence Life or a full-time staff member working with the camp and conference operations. The CC holds a live-in position, assisting with the management of summer operations and supporting the Housing Services team.

The CC is responsible for general oversight of the summer staff and doing the day-to-day tasks needed to make summer operations, camps and conferences successful. The CC works with campus partners and administrators to create a positive and engaging experience for our guests while providing a high level of customer service and care. The Camps and Conferences program seeks to provide a summer experience that engages youth and adult guests with the KU community, creating a meaningful, long-term connection.

The Conference Coordinator will be provided a holistic experience through oversight of student staff, occupancy management, and coordination of guest services to all areas of the Camps and Conferences program. The dates of employment are May 18, 2026, through August 8, 2026, with the opportunity to extend employment until August 15, 2026, depending on need. Dates may be flexible given mutually agreed upon communication prior to hiring.

The Housing & Residence Life CC experience can be utilized to complete field experience requirements for credit in a higher education or similar master's degree programs. The CC must consult with their academic faculty or advisor to ensure the experience will count for academic credit and communicate all requirements to the Assistant Director for Housing Services.
As a representative of KU Housing & Residence Life, Student Affairs, and the University of Kansas, the Conference Coordinator must demonstrate a commitment to the Mission and Values of Housing & Residence Life.

Our Mission:
Building learning-centered communities through individual support and respect.
Our Central Values:
We advance KU's mission with:

• Engaging communities
• Vibrant physical spaces
• Effective administration

Job Description

40% Administrative Duties

• Serve as the primary point of contact for designated conference groups prior to and during their campus visits, coordinating logistics and collaborating with others.
• Work with conference groups by assessing needs and staffing appropriately, including adding staff to the schedule and sharing meeting locations/times in a timely manner.
• Assist with daytime, evening, and weekend check-ins and check-outs and provide strong customer service.
• Monitors and responds to emails in the Camps and Conferences Departmental account.
• Coordinate and manage information and communication with groups and campus stakeholders.
• Provides oversight and supports staff efforts in the management of linens and access on camp cards
• Perform administrative tasks and assigned, related to, and not limited to issuing keys, scheduling room reservations, transitioning desks, etc.
• Maintain accurate and complete records of assigned conference groups.
• Assist accounting specialists with collecting necessary information for billing purposes, including completing post camp forms and accurate onsite payment collection.
• Participate, engage, and contribute within trainings, meetings with supervisors, ongoing departmental communication, and regularly scheduled summer operations meetings.
• Understand and follow all relevant compliance rules and regulations (FERPA, CI, NCAA, Clear, Minors on Campus, etc.) and maintain privacy with respect to students, staff, and guest information.

20% Staff Management and Training

• Supervise Lead Conference Assistants (LCAs) and Conference Assistants (CAs).
• Oversee and support student staff assigned to room, bathroom, and common area cleaning and furniture resetting during summer transitions.
• Partner with Desk Operations and Summer Desk Receptionists in training and logistics to support summer operations.
• Assist Conference Staff (LCAs & CAs), Desk Operations, and Residence Life team in the management of conferences.
• Assist in the development, execution, and assessment of a comprehensive summer staff training program.
• Train summer staff on necessary processes and prepare them for each arriving group.
• Lead summer staff meetings and prepare adequately to share information and prepare all staff for upcoming groups, events, and other summer related operations.

10% Collaboration

• Communicate effectively with stakeholders (dining, housing staff, camp leads).
• Assist staff when needed in preparing for camps or in absences.
• Ensure conference-related materials and any special requests made by Camp and Conference groups are delivered, arranged, and ready prior to group arrivals.
• Assist with and be present for check-ins and check-outs of conference groups.

10% Crisis Management and Policy Enforcement

• Serve on a CC on-call rotation responding to campus wide crisis and camp and conference needs.
• Be familiar with and enforce policies and procedures of the University of Kansas and Housing and Residence Life.
• Document incidents occurring during working hours and submit incident reports through the designated online incident reporting system.
• Communicate with other Housing & Residence Life staff members when appropriate and/or in accordance with reporting structure.
• Serves as a mandatory reporter under Title IX and a Campus Security Authority (CSA) under the Cleary Act.

10% Customer Service

• Ensure a welcoming and approachable response to all students, staff, and guests.
• Maintain a welcoming and approachable reception area for the community and during check-in and check outs.
• Greet residents, staff members, and other guests answer the phone, and assist with questions and concerns.

10% Other

• Other related duties as assigned.
• Support readiness operations between guest stays, inclusive of cleaning, trash removal, and resetting room and common space furniture.
• Assist with cleaning and disinfecting rooms, bathrooms, and common areas between groups to prepare for arrivals.
• Assist with adjusting the height and configuration of beds for camp and conference groups and in transition periods between summer and the academic year.
• Ability to move items up to 25 pounds and sit/stand for extended periods of time. Requests for accommodation can be made to Human Resources.

Position Requirements

1. Valid driver's license - applicants will not be penalized for not having a driver's license. Due to the nature of work and the locations of summer operations, a valid driver's license can be beneficial.

Required Qualifications

1. High school diploma or G.E.D. equivalency or current enrollment in a post-secondary institution.
2. Work experience including customer service and administrative duties, as evidenced in application materials.
3. Experience interacting with students, customers and/or the public, as evidenced in application materials.
4. Strong communication skills, as evidenced by application materials.

Additional Candidate Instruction

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional references

Only complete applications will be considered.
Application review begins March 16th, 2026. and will continue until a qualified pool of applicants are identified.

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and procedures and is the Title IX Coordinator for all KU and KUMC campuses: Associate Vice Chancellor for the Office of Civil Rights and Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY. Reports can be submitted by contacting the Title IX Coordinator as provided herein or using the Title IX online report form and complaints can be submitted with the Title IX Coordinator or using the Title IX online complaint form.