Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary:

• Responsible for developing and implementing account management strategies to retain and cross/up-sell products and/or services to strategic, major, highly complex, or multiple geography group accounts or government programs (e., large employer size, government).

• Performs business development activities in pursuit of new growth channels and identifies potential new clients in a specified territory or geographic area. Will be asked to confer upon those based on account complexity, level of supervision required, size of territory or higher sales goals.

Fundamental Components:

• Develops and executes account management and cross/up-sell strategy for complex, high profile or multi-product, large market or geography accounts to include discussions on service levels and expectations, process improvements, operation of benefits plans, identification of gaps in service levels, and determination of root causes and solution development. Demonstrates deep understanding of healthcare industry and trends and is seen as a key sales leader and trusted advisor for the Plan sponsor/Producer relationship that they support. Drives all critical activities/coordination of internal processes related to developing customized Customer solutions.

• Collaborates with Market Heads on the annual growth planning process, driving and developing long-range strategic plans, objectives and tactics for our client portfolio's while ensuring alignment & inclusion. Participates in the development of marketing of marketing/sales strategies and processes, liaising with key stakeholders.

• Develops and executes a comprehensive strategic plan which results in increased sales and maximized profitability by maintaining and expanding penetration of existing products and cross/up-selling other Aetna products. Meets with Account Executives regularly to identify growth opportunities, any changes occurring with the Plan Sponsor, and determines where support is required. Drives Finalist meeting strategy and discussions.

• Updates external constituents on Aetna capabilities to create business opportunities and/or enhance the perception and understanding of Aetna capabilities. Delivers organized, polished presentations of solutions, with benefits tied to the constituent's business needs.

• Identifies and capitalizes on emerging trends in the marketplace by participating in community and industry events as an Aetna representative.

• Anticipates and identifies challenges and builds solutions. Develops actionable strategies, and dashboards to gain a competitive advantage and determine the best means to communicate and collaborate with existing clients.

• Builds and maintains productive relationships with plan sponsors and brokers/consultants.

• Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for range of potential solutions for a client's unmet needs (e.g., outsourcing, process improvements, technology solutions)

• Responsible for financial performance, including pricing and negotiation, ensuring alignment with profitability targets for assigned portfolio. Reviews and consultatively presents customer reporting with meaningful analytics, trending, and insightful recommendations for additional programs and services.

Requirements:

-Life and Health Insurance license required

-7-10 Years if relevant industry experience

-Able to work from home with 25% travel

-Excellent verbal communication skills with ability to explain complex financial principles.

-Ability to provide guidance, troubleshoot and answer complex questions related to an area of expertise.

-Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management.

Education:

- Bachelor's degree in business or experience equivalent

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$68,000.00 - $142,392.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.