Description
Position Summary:
Reporting to the Chief Development Officer, the Development Coordinator will assist with donor activities such as gift acknowledgement letters and database stewardship. This position supports all systems and processes tied to donations, both in-kind and monetary. Position will also provide administrative support to the President and Chief Executive Officer. Ability to organize hard and electronic files, conduct research, manage development software, and support special projects is essential. Coordinator will be required to keep accurate minutes for meetings, create and/or maintain spreadsheets, presentations, documents, databases, and reports. This position will be expected to correspond with staff, vendors, donors, and volunteers who engage with House of Refuge.
Duties and Responsibilities:
Assist President and CEO, as assigned, with the maintenance and modifications of policies, procedures, guidelines, administrative tasks, and reporting. Record minutes from monthly Board meetings, assemble Board materials and books, order Board and donor gifts as needed.
Donor support – Provide administrative support to the Chief Development Officer. Assist with acknowledgment tasks, entering donations, reporting, and sending letters.
Donor database management – Maintain and keep DonorPerfect current. Add new donors and donations, update addresses, merge and complete files with notes. Work with the CEO and CDO to investigate and resolve discrepancies, confirm correct coding, and pull accurate reports.
Fundraising support –Support the Development Department with fundraising software and assist with other department duties as needed, such as procurement.
Support staff with event tracking systems including entering and tracking all donations, donors, ticket purchases, and sponsors. Work regularly to ensure successful implementation of software during events.
Social media support- Provide support to team by gathering content for posts, organizing and scheduling of content with marketing services team.
Perform all other duties as assigned.
Education/Experience:
Experience with DonorPerfect software preferred.
Two years of experience in administrative assistant duties required.
Proficient in all Microsoft Office software.
A high level of expertise in using technology, learning software, and data entry.
Knowledge/Skills/Abilities:
Consistently learns and demonstrates knowledge of all House of Refuge program policies and procedures. Maintains a high level of confidentiality regarding employee and resident matters and the ability to maintain professional boundaries. Must be able to interact and communicate with a diverse population verbally and in writing. Candidate must have excellent skills in customer service, grammar, and punctuation.
Hours:
Candidates must be available to work from office 40 hours a week.
During peak events, slightly higher.
Usual business hours are Monday – Friday, 800 a.m. -5:00 p.m.
Requirements
Duties and Responsibilities:
Assist President and CEO, as assigned, with the maintenance and modifications of policies, procedures, guidelines, administrative tasks, and reporting. Record minutes from monthly Board meetings, assemble Board materials and books, order Board and donor gifts as needed.
Donor support – Provide administrative support to the Chief Development Officer. Assist with acknowledgment tasks, entering donations, reporting, and sending letters.
Donor database management – Maintain and keep DonorPerfect current. Add new donors and donations, update addresses, merge and complete files with notes. Work with the CEO and CDO to investigate and resolve discrepancies, confirm correct coding, and pull accurate reports.
Fundraising support –Support the Development Department with fundraising software and assist with other department duties as needed, such as procurement.
Support staff with event tracking systems including entering and tracking all donations, donors, ticket purchases, and sponsors. Work regularly to ensure successful implementation of software during events.
Social media support- Provide support to team by gathering content for posts, organizing and scheduling of content with marketing services team.
Perform all other duties as assigned.
Education/Experience:
Experience with DonorPerfect software preferred.
Two years of experience in administrative assistant duties required.
Proficient in all Microsoft Office software.
A high level of expertise in using technology, learning software, and data entry.
Knowledge/Skills/Abilities:
Consistently learns and demonstrates knowledge of all House of Refuge program policies and procedures. Maintains a high level of confidentiality regarding employee and resident matters and the ability to maintain professional boundaries. Must be able to interact and communicate with a diverse population verbally and in writing. Candidate must have excellent skills in customer service, grammar, and punctuation.
Hours:
Candidates must be available to work from office 40 hours a week.
During peak events, slightly higher.
Usual business hours are Monday – Friday, 800 a.m. -5:00 p.m.
