Description

About LifeWorks for Autism 
- LifeWorks for Autism is a nonprofit organization that supports autistic adults as they build independent, meaningful lives through housing, daily living skill development, vocational preparation, and person-centered coaching. 
 
This Role is Focused on Admissions & Participant Support: 
- Promote the value, opportunity, and outcomes of the program to qualified participants and families 
- Support participants and their families before, during, and through transition of the program 
 
Position Summary 
- This position supports participants and families from the first inquiry and then through admissions, enrollment, active programming, transition planning, program exit, and follow-up after completion. 
 
- This role is responsible for knowing how participants are doing, tracking progress toward goals, communicating clearly with families, helping address concerns early, and making sure each participant has a thoughtful plan for growth and transition. This position helps LifeWorks stay organized, responsive, and person-centered by combining direct participant support, family communication, data tracking, admissions support, and program auditing. 
 
Key Responsibilities 
- Admissions & Enrollment 
- Support interested families and participants through the inquiry, application, interview, and enrollment process. 
- Help determine whether the program is an appropriate fit for each applicant. 
- Coordinate application materials, admissions communication, enrollment paperwork, and onboarding steps. 
- Support new participants and families as they transition into the program. 
- Maintain clear admissions and enrollment records. 
 
Person-Centered Participant Support 
- Serve as a primary support contact for participants throughout their time in the program. 
- Work directly with participants to further their goals, skills, and confidence. 
- Monitor participant progress, goals, needs, concerns, and transition plans. 
- Help identify concerns early and coordinate appropriate next steps with staff, participants, and families. 
- Maintain participant portfolios, support plans, progress notes, and transition documentation. 
- Support participants as they prepare to exit the program and move into their next stage of independence, employment, education, or community living. 
 
Family Engagement 
- Serve as a consistent communication point for families. 
- Provide updates on participant progress, goals, concerns, transition planning, and overall program experience. 
- Schedule and participate in family meetings, progress reviews, and transition conversations. 
- Respond to family concerns in a timely, professional, and solution-focused manner. 
- Help families understand program expectations, participant progress, and next steps. 
- Facilitate regular Family Education sessions focused on giving families skills and confidence. 
 
Data & Program Evaluation 
- Organize, review, and communicate participant progress across all core program areas. 
- Keep participant records accurate, current, and organized. 
- Use data to help identify participant needs, program trends, and areas for improvement. 
- Prepare basic reports and summaries for leadership, families, and program review. 
- Help demonstrate participant growth and program effectiveness through clear documentation. 
 
Program Auditing 
- Review participant files, documentation, progress tracking, and program records for completeness and accuracy. 
- Help ensure that support plans, family communication, data entry, and transition plans are being maintained consistently. 
- Identify gaps, concerns, or follow-up needs before they become larger issues. 
- Support regular internal reviews of participant services, admissions, enrollment, documentation, and family communication. 
- Communicate audit findings and recommended improvements to leadership. 

Requirements

Qualifications 
- Bachelor’s or Master’s degree in education, psychology, social work, human services, nonprofit management, or a related field preferred.  
- 3-5 years of experience supporting autistic or neurodivergent populations preferred. 
- Experience with case management, transition planning, family communication, or admissions. 
 
Preferred Skills and Qualities 
- Understanding of autism, adult learning, independent living, and employment readiness. 
- Ability to build trust with participants and families. 
- Strong attention to detail and follow-through. 
- Comfortable balancing relational support with clear documentation and accountability. 
- Strong communication skills with both participants and families. 
- Ability to stay organized, track details, and follow through consistently. 
- Comfortable using data, documentation, and basic reporting tools. 
- Professional, calm, and solution-focused when responding to concerns. 
- Strong belief in independence, dignity, self-determination, and least-to-most support.