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Job Function: Civilian Technical Communications Investigative
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Buckeye Police Department
Buckeye, Arizona, United States (on-site)
12 days ago
Buckeye Police Department
Buckeye, Arizona, United States
(on-site)
12 days ago
Salary
$64,958.00 - $97,468.00
Industry
Local Law Enforcement (municipal/county/regional)
Min Experience
2-3 Years
Min Education
H.S. Diploma/Equivalent
Required Travel
0-10%
Salary - Type
Yearly Salary
Job Function
Civilian-Technical/Communications/Investigative

Description

  • Directs the activities and functions of an assigned shift of Emergency Dispatchers: coordinates, prioritizes and assigns tasks and projects; tracks and reviews work progress and process; evaluates work performance and implements disciplinary actions. Authors formal performance evaluations following Police Department and City policy
  • Trains employees on equipment, procedures and systems; oversees communications systems and applications to identify operational problems and issues; reports malfunctions and follows up to ensure corrections are made.
  • Monitors incoming telephone calls and radio traffic in dispatch center; assures that emergency calls, other calls for service, citizen requests, and requests of internal customers are handled in accordance with Police Department and City policies and procedures.
  • Obtains telephone and radio traffic recordings from call logging equipment when necessary.
  • Investigates citizen and internal complaints and/or concerns regarding dispatch operations. May report findings to the complainant or to Communications Manager depending on the nature of the issue.
  • Performs duties of Dispatcher or 911 Operator as needed.
  • Reviews, maintains and updates records and files concerning personnel or operational issues that may be assigned.
  • May be required to perform other duties, including administrative tasks.


Requirements

High School diploma or GED equivalent, and three (3) years public safety dispatch experience; one (1) year lead or supervisor experience. Dispatch supervisor, lead dispatcher, or communication trainer experience preferred. OR an equivalent combination of education and experience.

Job ID: 73803417

Please refer to the company's website or job descriptions to learn more about them.

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