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Grand Valley State University - University Counseling Center
Allendale, MI, United States
4 days ago
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Grand Valley State University - University Counseling Center
Allendale, Michigan, United States
4 days ago


This position is a generalist case management position providing a blend of post-crisis brief support and referral assistance to students. The coordinator of case management facilitates the return of students to the academic community post-crisis episode or hospitalization, helps students determine the appropriate level of care, and provides referral assistance to students needing/wanting a higher level of care. This generalist clinician will also assist with providing individual, group, and crisis counseling services and campus outreach prevention services.


Required Qualifications and Education:  

  • Doctorate in counseling or clinical psychology, master in social work or mental health counseling, or comparable degree by start date
  • License eligible as a psychologist, counselor, or clinical social worker in Michigan (to be licensed within two years of hire)
  • Experience and comfort collaborating with agencies, departments, hospitals, and other community systems of care
  • Experience and comfort with crisis intervention, risk management, and risk assessment
  • Commitment to working with diverse student populations in an affirming environment
  • Strong clinical, collaborative, and interpersonal skills

 Preferred Qualifications and Education: 

  • Licensed in Michigan (psychologist, social worker, licensed professional counselor)
  • For doctorate candidates, APA-accredited program and internship
  • Three years, or equivalent, of clinical/case management experience
  • Experience with a university/college population
  • Experience providing mental health counseling
  • Experience providing mental health or preventative programming, outreach, and psychoeducation
  • Experience providing service to diverse populations (e.g., students of color, LGBTQIA students, student veterans, and students with disabilities)
  • Experience in a counseling center providing an APA-accredited psychology internship and/or other training programs
  • Experience assisting individuals in navigating care and insurance systems

Responsibilities – Essential Functions:

  • Provide leadership as the coordinator of case management services, including:
  • Provide case management for students returning to campus with timely and accurate documentation of high-risk clients and situations
  • Assist students needing additional referral information or a higher level of care, including overcoming barriers to accessing community resources
  • Assist and collaborate with staff in treatment and disposition planning for students with complex mental health needs, particularly for those students who are post-crisis or frequent users of urgent-care appointments
  • Identify and document the network of campus and community services to meet specific needs related to academic stress, legal issues, mental health services, financial support agencies, food services, etc.
  • Update and refine the online referral database, as well as evaluate outcomes of UCC referral services
  • Build liaison relationships with off-campus mental health providers, private practitioners, hospitals and inpatient units, and other community partners.
  • Provide culturally sensitive individual and group counseling over a broad range of difficulties and diagnoses, including:
    • Psychological, social, or other difficulties that interfere with students’ academic success
    • Crisis intervention management
    • Provide consultation and outreach activities to the university community
    • Provide training in an APA-accredited internship and potential supervision to doctoral psychology and master level social work interns
  • Participate in Division of Student Services activities pertinent to student well-being, including serving on university committees
  • Participate in national/regional professional organizations and activities
  • Other duties as assigned by the director/supervisor 

 Salary:  Commensurate with experience. There is an excellent fringe benefits package, including University 12% retirement contribution (no matching required), vacation, university holidays, and professional development time and funds. Work hours are 9:00 a.m.-6:00 p.m., with one day served at Pew Campus.

Department/Division:  The University Counseling Center, Division of Student Affairs. The Center is accredited by IACS and has an APA-accredited doctoral internship in psychology. The Center is well integrated within the university and has strong supportive partnerships across the campus, with access to excellent student affairs leadership. Center staff are innovative, multidisciplinary, collegial, and invested in training and working collaboratively to ensure quality delivery of services to a diverse student body. The center strives for work-life balance, inclusive supportive relationships, and ample professional development opportunities for staff.

Inclusion Statement:  Multicultural competency is core to the work we do each day. We strive to provide safe and affirming spaces for students to discuss concerns they face through the lens of their identities. We acknowledge the impact of power, privilege, oppression, stereotypes, and discrimination on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status, weight, and other identities. We work to create spaces for students to feel heard, accepted, and affirmed. We recognize that being culturally humble is a lifelong journey. We are committed to this journey and continue with ongoing professional and personal development in this area.

Campus:  Established in 1960, Grand Valley State University is a relatively new university with an enrollment of over 25,000. Committed to excellence, Grand Valley offers students personalized attention through relatively small classes and excellent student services. GVSU's main campus is located in Allendale which is about 12 miles west of Grand Rapids and 12 miles east of Lake Michigan with its beautiful beaches. The 1,237-acre campus includes both rolling hills to the west and deeply wooded ravines to the east. The city of Grand Rapids combines a diverse economy, strong public/parochial schools, outstanding cultural and recreational opportunities, and excellent health care to create a high quality of life for area residents.

How to Apply: Apply online at and select "Apply now". Please include a cover letter and vita. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you have questions or need assistance, call Human Resources at 616-331-2215.

Application Deadline Date: October 31, 2021. Preferred start date is January 2022.

Grand Valley State University has a COVID-19 Vaccine requirement that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. Up-to-date information can be found on our Lakers Together website.

Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall,, (616) 331-9530.

The University will provide reasonable accommodations to qualified individuals with disabilities. See TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Job Information

  • Job ID: 59213449
  • Location:
    Allendale, Michigan, United States
  • Position Title: Psychologist/Clinical Social Worker/Counselor; Coordinator of Case Management Services - University Counseling
  • Company Name: Grand Valley State University - University Counseling Center
  • Industry: Higher Education
  • Job Function: Case Manager
  • Job Type: Full-Time
  • Min Education: Master's Degree
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