Job Function: Awwa Staff
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Denver, Colorado, United States
13 days ago
Job Type
Job Function
AWWA Staff


Looking to contribute to a mission-driven company?   At the American Water Works Association, you’ll find purpose, great culture, collaborative colleagues, great benefits, and interesting work. Our mission is providing solutions to effectively manage water, the world’s most vital resource.

We are currently seeking a Partnership Programs Coordinator to provide program management and administrative support to the Partnership Programs, which includes Partnership for Safe Water and Partnership for Clean Water.

This is NOT a 100% remote job.  AWWA runs on a hybrid reporting schedule; at least three days per week in the Denver office and up to two days of remote reporting.


Essential Job Functions

  • Provide administrative support and coordination for the Partnership programs, including but not limited to logistics for meetings including calendar coordination, agendas, notebooks, minutes, and follow-up. May include:
    • Initiate follow-up on committee action items
    • Develop and compile training materials
    • Coordinate utility review and program award with manager and committees
    • Coordinate the use of AWWA department resources as appropriate.
  • Provide excellent internal and external customer service:
    • Respond to information requests, advise subscribers about program procedures; request technical assistance as needed to fulfill requests
    • Respond to customer inquiries
    • Identify and follow-up on new subscriber leads
  • Administer, maintain, and utilize Partnership databases, and/or associated software supporting Partnership programs
    • Run reports as requested.
    • Upload, file, and/or quality check customer data submission packages.
    • Update and maintain customer and volunteer information.
  • Participate in the development and implementation of Partnership business planning.
    • Develop operating procedures, including updating and revising current guidance.
    • Support Program process improvement including documenting processes, providing recommendations for improvement, and supporting and/or facilitating implementation of improved processes.
    • Oversee and monitor budget related to assigned duties, including process purchasing, invoices, and payments.
    • Facilitate implementation of related initiatives as directed.
  • Other duties and responsibilities as assigned including but not limited to:
    • Provide project management for Partnership events including those related to ACE, specialty conferences, and volunteer trainings.
    • Attend ACE and other conferences, team meetings, and training as requested.
    • Partnership scholarship administration.
    • Project management of subscriber award fulfillment.
    • Know, understand, and follow employee guidelines, employment policies, and department or company procedures.


Education, Certification or Formal Training: 

  • High school diploma or equivalent required
  • Associate’s degree, Bachelor’s degree, or equivalent program management certification in related area preferred

Work Experience (including computer skills):

  • Minimum of two (2) years’ administrative experience required. Higher education or professional certifications may be substituted for experience.
  • Preferred Experience:
    • Working with volunteer groups in technical or scientific field
    • Customer service
    • Process Improvement
  • Proficiency in MS program suite required; intermediate proficiency in database maintenance and data entry required.


Pay is targeted between $27.60 - $28.25 per hour depending on experience and is paired with a comprehensive benefits package that includes:

  •  Immediate eligibility and vesting for retirement savings plan with a 6% employer contribution and 3% company match upon hire
  • Three separate paid time off accounts (Vacation, Sick and Personal)
  • Excellent medical, dental and vision plans with generous cost sharing by employer
  • $250 payment towards the cost of at-home computer equipment

Submit cover letter along with resume.  Position is open until filled.

Job ID: 74149875
Denver , Colorado ,

The American Water Works Association (AWWA) is an international, nonprofit, scientific and educational society dedicated to providing total water solutions assuring the effective management of water. Founded in 1881, the Association is the largest organization of water supply professionals in the world. AWWA has over 50,000 total members who represent the full spectrum of the water community: public water and wastewater systems, environmental advocates, scientists, academicians, and others who hold a genuine interest in...

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