Description

As an Ancillary Sales crew member, you play a vital role in ensuring the safety and comfort of all guests.  You are responsible for maintaining the cleanliness and organization of the venue while engaging with attendees to address their needs before, during and after the event.  Your attention to detail and customer service skills contribute to creating a positive experience for all patrons.

• Provide guest services by greeting and assisting guests and responding to guest inquiries and complaints
• Collect money from patrons for all ancillary products such as parking. lawn chair, ticket fees
• Use provided devices to keep track of sales and redemption
• Partner with fellow crew members at the end of show to close the venue-this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
• Show CARE by participating in venue recycling efforts before, during and after the show
• Train and evaluate team members on a consistent basis always showing encouragement and giving constructive feedback
• Additional tasks as requested by management

Requirements

• High school diploma or equivalent
• Must have cash handling experience
• Creative thinker and problem solver
• Attention to detail, quality and accuracy
• Strong relationship building and communication skills
• Ability to work independently 
• Excellent verbal and written communication skills
• Position requires constant walking, climbing stairs, lifting and carrying 50 pounds or more
• Must be 18 years of age or older to hold this position