Description

ACCESS Los Angeles is seeking a Soft Tissue Supervisor to join our growing team!

The Soft Tissue Technician Supervisor serves as the key point of contact for the Soft Tissue Department, ensuring seamless daily operations and exceptional patient care. This hands-on role is based on the clinical floor and is responsible for addressing technical inquiries, resolving operational issues, and supporting the Department Manager by leading the technical team.

The ideal candidate for Soft Tissue Technician Supervisor will mentor technical staff, coordinate
with doctors to optimize workflow, and make sure the department is well-equipped and
organized. The Supervisor will coordinate training opportunities, collaborate with team to
maintain accurate inventory of medications and supplies, and oversee the use/maintenance of
specialized equipment such as laparoscopy items, vessel sealing devices, anesthetic machines,
sterilization equipment, CO2 Laser, etc.

This role demands a confident and collaborative leader with exceptional communication skills
and a comprehensive understanding of soft tissue procedures, anesthesia, and veterinary
protocols. The ideal candidate consistently models professionalism through adhering to the
organizations policies and procedures including the handbook, respectful and approachable
demeanor, and the ability to remain calm and effective in high-pressure clinical environments.

Responsibilities:
Leading with Your Head
Understanding business, solving problems, and making decisions through inclusive contributions of
others

Being on the clinical floor within the department to act as a liaison between the team and
Department Manager by promptly reporting any patient or doctor-related concerns to
ensure a timely resolution.
 Assign daily responsibilities and case support based on doctor rounds and departmental
needs.
 Reassign technical staff during slower periods or when doctors are unavailable to maintain
productivity.
 Ensure team is providing daily cleaning to maintain treatment area and equipment to
hygienic standards.

Leading with Your Heart
Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence,
working together constructively and creatively
 Inspire the department’s technical staff to ensure high-quality performance and efficient
workflow aligned with departmental and hospital-wide goals.
 Participate in weekly meetings with the Department Manager to review and strategize in
streamlining departmental performance and improving workplace culture.
 Maintain a receptive attitude towards feedback and an open mind to coaching intended to
support your growth in leadership.
 Provide support to ACCESS to promote hospital-wide success.

Leading With Your Hands
The art of bringing people together to leverage their skills, talents, and knowledge to achieve a
common purpose with greater results
 Partner with the Department Manager to identify training needs and coordinate skill
development opportunities for technical staff.
 Ensure team members are proficient in technical procedures relevant to Soft Tissue
Surgery.
 Participate with onboarding of new team members.
 Provide a safe space to ask questions, encourage hands-on learning, and train others
without compromising patient care.

Key Qualifications:
In addition to RVT 3 veterinary and anesthesia skillset, the candidate will have:
 Ability to stand for extended periods and lift up to 30 lbs
 Strong focus on sterility and sterile practices when performing tasks.
 Ability to direct a team to promote efficiency and quality care.
 Willingness to respond positively to requests from staff and work effectively with others
 Availability to support On-Call/Emergency procedures.
 Ability to multi-task and work on several different projects simultaneously
 Self-starter who is able to work with and without direct supervision.
 Ability to work a varying scheduling including evenings, weekends, and holidays to meet hospital and
team needs
 Ability to maintain a professional demeanor in a high stress environment
 Ability to meet deadlines and prioritize tasks based on demand
 Ability to resolve conflicts and make decisions under pressure
 Strong organizational and time-management skills
 The ideal candidate has a minimum of three years of experience in a management or leadership
role. Experience in specialty veterinary medicine is required.
 Registered Veterinary Technician licensure 3 and higher preferred.
 Excellent interpersonal, customer service, and communication skills
Minimum five years' experience in the veterinary field.

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions

• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution and no waiting period

• Tenure-based incentive program and performance bonuses
• Continuing education and development support through our library of free CE courses and paid time off to complete
• Scholarship opportunities and student loan support program

and so much more!

Compensation: $31 - $42/hr, Depending upon experience/skills assessment

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.