The Student Services Coordinator (SSC) is a positive, conscientious, and student-centered member of College of Professional Studies Professional Education Team who serves as the first line of support for students enrolled in professional education courses and programs. On a day-to-day basis, the SSC will be responsible for regular communications with students, including reminders about policies, resources, and deadlines. The SCC will conduct orientations, execute events in partnership with the broader team, register students as needed, record any exceptions/waivers in University systems, and assist students with connecting with relevant university resources. They will also assist students as needed in developing their program completion plans. The SSC will consult with faculty as needed on any student support issues. They will support the implementation of CPS policies, procedures, and priorities in their work with students.

The SCC will also provide support to the entire Professional Education Team as needed, including with respect to course material access, digital badge profile management and deployment, confirmation of program requirements for certificate awards, education verifications, academic review, and recertification processing.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Work Skills: (e.g., written and verbal communication skills):

Flexible schedule which accommodates evening hours may be requested. In such instances, standard working hours would be adjusted as needed.

This position falls within hourly grade 12 and the range for this position is $27.58-29.12/hr. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity.