Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Senior Sales Manager - Luxury & Corporate is responsible for driving revenue within the business transient and luxury leisure segments. This role manages key corporate negotiated and luxury consortia accounts while collaborating with Revenue and Marketing to optimize ADR, RevPAR, and overall market share. The ideal candidate is relationship-driven, analytical, and proactive in identifying new business opportunities within the New York City market.

Qualifications

Experience & Qualifications

• Minimum 2 years of experience managing the Luxury Consortia market in New York City
• Minimum 1 year of experience managing Luxury Leisure and/or Corporate Negotiated accounts
• Experience relationships within luxury travel networks including but not limited to:
  • American Express Fine Hotels & Resorts
  • Virtuoso
  • Signature Travel
  • Chase The Edit
  • Internova
• Strong understanding of the RFP process, transient sales cycles, and NYC market trends
• Experience utilizing business intelligence tools such as Agency360, Demand360, STR, and Lanyon
• Proven ability to grow account production and drive revenue performance
• Strong communication, negotiation, and organizational skills
• Bachelor's degree preferred
• Ability to travel for client meetings, sales missions, and tradeshows as needed

Essential Job Functions

• Manage and grow a portfolio of corporate negotiated and luxury consortia accounts
• Develop targeted sales strategies to increase business travel and luxury leisure production
• Identify and secure new business through prospecting, networking, and industry events
• Collaborate with Revenue Management and Marketing to align pricing, promotions, and positioning strategies
• Monitor account performance, segment contribution, and pace to budget
• Utilize Agency360, Demand360, STR, and internal reporting tools to analyze trends and identify opportunities
• Maintain strong relationships with travel advisors, corporate travel managers, and key decision makers
• Represent the hotel at industry events and sales trips within assigned territories
• Provide market intelligence and competitive insights to the Director of Sales & Marketing
• Support annual business planning and transient RFP submissions
• Maintain interdepartmental communication to ensure seamless execution of client expectations
• Perform additional duties as assigned by the Director of Sales & Marketing

Physical Requirements

• Prolonged periods of typing and computer work
• Occasional bending, reaching, and movement throughout the hotel