Description

JPMorganChase is seeking a strategic and creative to lead editorial strategy and content planning for our social media channels.

As a Social Media Editorial and Content Vice President within Commercial & Investment Bank you will report to and work closely with the Head of Content and Creative for Social Media. You will shape and execute the firm's social voice, leading engagement with employees, clients, prospects, and stakeholders. In addition, you will oversee multi-channel editorial planning and mentor a team of content creators, playing a vital role in amplifying our brand and sharing the stories of our impact across the firm and beyond.

Job responsibilities

• Optimize and implement the firm's social media strategy and tone of voice, ensuring alignment with brand vision and business objectives.
• Oversee editorial calendar management and content planning for all JPMC social channels, including LinkedIn, Facebook, and emerging platforms.
• Mentor and develop a team of content creators.
• Collaborate with cross-functional teams to support firmwide initiatives and special projects.
• Guide the creation of social-first video and editorial content, maintaining consistency in brand voice and creative standards.
• Use audience insights, social listening, and analytics to inform strategy and maximize engagement.
• Work with communications, marketing, and business stakeholders to deliver integrated campaigns.
• Monitor social media trends and emerging technologies to keep JPMC's presence innovative.
• Establish and track KPIs, providing regular reporting and actionable recommendations to senior management.

Required qualifications, capabilities, and skills:

• 7+ years of experience in social media, content strategy, editorial, or digital marketing; Bachelor's degree; advanced degree or relevant certifications.
• Proven success developing and executing multi-channel social strategies for large organizations or digital publishers.
• Strong copywriting and editorial skills, with the ability to maintain a consistent brand voice.
• Experience managing and mentoring creative teams.
• Demonstrated success leading special projects and cross-functional initiatives.
• Deep understanding of social media platforms, trends, analytics, and audience engagement.
• Analytical mindset with the ability to use data to inform decisions.
• Excellent verbal and written communication skills.
• Strong project management and organizational skills; able to multitask in a fast-paced environment.
• Proficiency with Adobe Creative Suite (including After Effects), Canva, and Microsoft Office Suite; solutions-oriented, with a proven track record in video storytelling from ideation to execution.
• Ability to build relationships across divisions and exercise sound judgment; team player with an enthusiastic attitude and entrepreneurial spirit.

Preferred qualifications, capabilities, and skills:

• Experience working within a large organization.
• Confidence to pitch fresh ideas, think creatively, and solve problems.
• Passion for storytelling, brand building, and innovative thinking.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. \n
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\n Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer. \n