Description

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

Rocket Growth (RG) is Coupang's premier program enabling sellers to leverage our world-class Rocket Delivery and Fulfillment network. By earning the Rocket badge, sellers can dramatically boost their sales while customers enjoy lightning-fast delivery and top-tier service, including free shipping and returns for WoW members. RG is one of Coupang's fastest-growing initiatives, with a bold roadmap and a mission to redefine e-commerce logistics.

Job Overview

• We are seeking a Senior Product Manager to lead the Seller Enablement domain within Rocket Growth. This high-impact role will focus on building features and processes that allow new sellers to onboard quickly and start selling sooner, while also removing any blockers preventing sellers from listing their full selection on Coupang. You will design scalable solutions that improve seller experience, accelerate time-to-market, and unlock growth opportunities for Coupang and its partners. This role requires strong problem-solving skills, a deep understanding of e-commerce operations, and the ability to drive alignment across multiple teams.

What You will do:

• Onboarding Acceleration: Define and deliver features that streamline seller registration, compliance, and setup & settlement processes.

• Selection Unlocking: Identify and eliminate barriers preventing sellers from listing their entire catalog, ensuring maximum assortment availability.

• Product Strategy & Vision: Develop a roadmap for seller enablement aligned with Rocket Growth's strategic objectives.

• Cross-Functional Leadership: Partner with engineering, operations, business, compliance, and seller support teams to define priorities and alignments across functions and deliver seamless solutions.

• Data-Driven Insights: Use analytics to identify friction points, measure onboarding speed, and optimize workflows.

• Customer Obsession: Understand seller pain points and design intuitive, scalable solutions that improve their experience.

• Continuous Improvement: Drive experiments, A/B tests, and post-launch analysis to refine processes and features.

Basic Qualifications:
• 7+ years of experience in product management, e-commerce, or marketplace operations.
• Proven track record of launching products that improve onboarding or operational efficiency.
• Strong analytical skills with experience interpreting large datasets and driving insights.
• Excellent communication and stakeholder management skills.
• Bachelor's degree in a relevant field

Preferred Qualifications:
• MBA or advanced degree.
• Experience managing cross border business for ecommerce companies.
• Experience in seller onboarding, compliance, or catalog management.
• Bilingual in Korean and English.
• Strong bias for action and ability to thrive in fast-paced environments.