Description

Genex Service LLC


Scheduling Coordinator 2

US-TN-Chattanooga

Job ID: 25-18493
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference.

Responsibilities

The Scheduling Coordinator 2 is responsible for providing exceptional customer service while managing the accurate and timely scheduling of services. This role serves as a critical communication link between various stakeholders.

Key Responsibilities

• Deliver quality customer service on a timely basis to all clients and stakeholders
• Interact with clients to ensure services are accurately scheduled and documented
• Facilitate communication between a diverse customer base including Insurance Carriers, Provider Offices, Attorney Offices, and Injured Workers (Claimants)
• Maintain accurate documentation of all scheduling activities and communications
• Ensure compliance with organizational policies and procedures

Schedule Requirements

• Must be available to work between 7:00 AM - 7:00 PM, Monday through Friday
• Flexibility within these hours is required to ensure scheduling coverage

Qualifications

Required Skills & Qualifications

• HS Diploma/Equivalent 
• Excellent communication skills, both written and verbal
• Strong organizational and time management abilities
• Proficiency with scheduling software and office applications
• Detail-oriented with a focus on accuracy
• Problem-solving skills and ability to work under pressure
• Experience in customer service or related field
• Experience in team collaboration skills

Salary:

PI280156357