Description

SynaTek Solutions is seeking a dynamic and enthusiastic Sales and Service Technician for Husqvarna Robotics. This position is based in the Detroit Metro area.

Company Overview:

SynaTek Solutions is a customer-centric company driven by innovation and dedicated to delivering exceptional solutions in the green industry. With a focus on the Golf, Landscape and Sports Turf markets, we are introducing Husqvarna Robotics, a leader in robotic mowing technology. We are expanding our presence in the Michigan, Ohio Valley, Pennsylvania, and surrounding regions and are seeking a highly skilled and motivated individual to join our team as a Sales and Service Technician for the Detroit Metro area.

Key Responsibilities:

As a Sales and Service Technician, you will play a crucial role in promoting and servicing Husqvarna robotic mowers. Your responsibilities will include:

• Travel:
  Travel is required based on the customer's location; however, there is the opportunity to work from home, providing flexibility.
• Sales and Support:
  Provide expert knowledge of Husqvarna robotic mowers, conduct product demonstrations, perform site assessments, and handle installations, maintenance, and repairs.
• Customer Relationship Management:
  Build and nurture customer relationships using the Husqvarna Robotic Product Line. Generate quotes, manage sales orders, and maintain clear communication from installation through to ongoing maintenance.
• Technical Expertise:
  Perform product demos, installations, repairs, and routine maintenance, ensuring that customers receive the highest level of service and satisfaction.
• Coordination:
  Collaborate with internal teams to ensure smooth project execution and provide excellent customer service. Report to the Sales and Technical Team Leaders.
• Marketing and Networking:
  Represent SynaTek at industry events, conferences, and local demo days to build brand awareness and expand your network.
• Training & Development:
  Stay up-to-date with the latest product offerings and industry trends through continuous training and development.

Preferred Qualifications:

• Experience:
  • Previous experience in golf course maintenance or a sales role within the turf, landscape, or golf market.
  • Familiarity with robotic technologies or a keen interest in learning about robotics.
• Skills:
  • Strong communication and interpersonal abilities.
  • Ability to work independently and manage projects autonomously.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to master other software tools.
• Other Requirements:
  • Valid driver's license with a clean driving record.
  • Ability to lift up to 50 lbs and work outdoors.
  • A strong problem-solving mindset and attention to detail.

What We Are Looking For:

• Self-Starter: Ability to work independently, take initiative, and prioritize tasks effectively.
• Customer-Centric: Passionate about providing exceptional customer service and helping clients solve their challenges.
• Team Player: Collaborative mindset with a focus on both internal teamwork and external customer relationships.
• Strong Technical Aptitude: An interest in robotics and cutting-edge technology within the green industry.
• Organizational Skills: Capacity to manage multiple tasks and projects in a fast-paced and dynamic environment.

Compensation & Benefits:

• Salary: $80,000 - $90,000 + performance-based incentives.
• Benefits:
  • Comprehensive medical coverage.
  • 401(k) plan with company matching.
  • Paid time off (vacation, sick leave, holidays).
  • Paid maternity/paternity leave.
• Reimbursement:
  • Company-provide vehicle allowance and cell phone usage.
  • Tools provided

How to Apply:

Interested candidates can apply by submitting a resume and cover letter outlining your experience and why you are a great fit for the role.

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