Description

Plan and direct the work of professional and support personnel providing care to patients in a multi-location Ophthalmology practice including opticians, front desk, technicians, scribes. Seven current MD/OD providers with room to grow. Specialties include advanced technology cataract surgery performed in our two ophthalmology specific ASCs; glaucoma, oculo-plastics, comprehensive ophthalmology and medical optometry. High surgical volume.

Responsibilities:

• Manage the day-to-day operations of Eye Associates of Tucson and related optical services by ensuring appropriate staffing, scheduling, customer experience, physician experience, financial profitability, etc.
• Develop and implement policies and procedures to improve practice efficiency and patient care.
• Manage and supervise staff, including hiring, training, and performance evaluations.
• Coordinate with healthcare providers to ensure smooth workflow and optimal patient care.
• Collaborate with the enterprise business management team which oversees accounting, RCM, IT and other business operations.
• Implement utilization management strategies to optimize resource allocation.
• Ensure compliance with regulatory requirements and maintain accurate records.
• Oversee human resource functions to address staffing needs and employee relations issues.
• Monitor the financial performance of the business and take corrective action as needed.
• Experience with financial reporting and documentation; Turning data into actionable and understandable information.
• Create and regularly report financial and quality metrics to ownership as requested.
• Coordinate revenue cycle management functions, specifically between billing team and accounting team to ensure timely and efficient processes

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the medical practice.

Requirements

• Bachelor’s degree from an accredited institution, or equivalent tenure and industry experience.
• Master’s degree in business administration, health administration or related field preferred.
• Minimum of 5 years of experience in medical office management or healthcare management role, preferably in ophthalmology although similar specialty experience considered.
• Strong knowledge of medical administrative support functions and practice management principles.
• Experience with electronic health record systems.
• Excellent interpersonal, leadership and motivational skills and experience leading physicians.
• COE or other Medical Practice industry certification preferred.