Description

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

• Cultivate relationships with the gift card business partners through frequent contact and follow-up to ensure all needs are being met
• Launch new clients, develop account relationships, and manage product lifecycle
• Establish and maximize business potential for InComm and our gift card business partners, in both the retail and digital space
• Grow account revenue through product expansion, promotional marketing and other strategic initiatives
• Analyze sales, identify trends, as well as forecast and manage inventory
• Develop and present strategic business reviews
• Advance strategic InComm initiatives while supporting goals of our gift card partners and our distribution customers
• Collaborate and cultivate relationships with key internal teams such as marketing, sales and operations
• Operational tasks such as data management, inventory and logistics management, and reporting
• Serve as a subject matter expert in assigned area of the business
• Other duties as assigned

• 3-5 years of relevant account management experience preferred
• Proven ability to create and implement strategic plans
• Prior experience working in retail or working with retail customers a plus
• Excellent relationship management and stellar customer-service
• High degree of initiative
• Ability to act as the main point of contact for matters specific to your accounts, from operational tasks to important initiatives
• Ability to communicate and work effectively across various internal organizations
• Demonstrated ability to grow account revenue
• Driven to identify and exceed gift card business partner needs and expectations
• Excellent ability to prioritize and manage multiple projects with competing deadlines
• Detail oriented and strong organizational and presentation skills
• Ability to analyze sales reports and identify trends
• Excellent presentation and negotiation skills
• Listen attentively, respond effectively and resolve account issues in a timely manner
• Experience serving as lead point of contact for any and all matters specific to your accounts, including operational tasks
• Proven ability to work independently as well as in a team environment
• Comfortable learning new technology in a highly innovative environment
• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
• Manage and assist with team projects and process improvements
• 10% Travel Requirement
• Must be able to learn and apply a significant understanding of InComm systems and policies
• Bachelor's degree preferred
• Other task and responsibilities as assigned

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program Tier III #LI-Remote #LI-KH1

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