Description

University Communications and Marketing, Indiana University's (IU) central marketing organization, seeks candidates to fill hourly positions for Part-Time Marketing Data Analysts on the Customer Experience (CX) Marketing and Web Analytics team within Web and Digital Strategy Team. The teams improve digital constituent experiences and help achieve university strategic priorities through digital marketing strategy. Additionally, CX Marketing and Web Analytics team serves as strategic partners to schools, departments, and units in transforming the strategy and execution of digital marketing at IU.

Job Summary

• Supports the usage of Salesforce Marketing Cloud (SFMC) through audience segmentation and campaign data management
• Translates plain-language requests into reports from the Customer Relationship Management (CRM) and Structured Query Language (SQL) queries
• Manages, normalizes, and joins data from multiple sources for accurate targeting in marketing campaigns
• Assists campus partners in Marketing Cloud usage as it pertains to their data
• Supports a variety of analytics and visualization platforms including, but not limited to, Google Analytics, Google Tag Manager, Tableau, and Looker Studio
• Translates plain language report requests into accessible dashboards reporting on the overall health of IU's web space and the progress of any high-priority marketing campaigns
• Commits to on-time delivery of all requests
• Adheres to processes that ensure data security and privacy in accordance with university policies and all governmental legal requirements (e.g., HIPAA, FERPA, GDPR, CASL, etc.)

Qualifications

EDUCATION
Required

• Currently enrolled as a graduate student at Indiana University with a background in data science, information science, information systems, or marketing

WORK EXPERIENCE
Required

• Experience working with data and reporting, and programming languages like Python, spreadsheets, large data sets, ETL, and visualization tools
• Experience with Salesforce, Google Analytics or other marketing technology

SKILLS
Required

• Strong Excel and SQL skills
• Excellent interpersonal and communication skills, including a customer-centered approach and ability to interact with university leadership
• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure

Working Conditions / Demands

Must live within daily commuting distance to IU in Bloomington, Indiana or IU in Indianapolis, Indiana.

Additional Information

This position will provide valuable experience for anyone interested in Salesforce, Google Analytics or data science.

Work Location

Bloomington, Indiana or Indianapolis, Indiana
This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$15 per hour

Work Hours

Approximately 20 hours a week during typical workday hours.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Student Employee
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.