Description

Overview

The Outside Services Supervisor is responsible for overseeing the outside services team, ensuring the delivery of exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while ensuring operational efficiency and adherence to club standards.

Experience Required

- A minimum of 1 year of experience in a similar role or strong knowledge of golf.

Essential Responsibilities

- Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training, to ensure consistent delivery of service excellence.- Monitor staff time reporting to ensure accuracy and compliance with club policies.- Assist golfers with bag loading, club cleaning, and play preparation while offering etiquette guidance and answering questions. - Oversee the cleanliness, organization, and functionality of all outside service areas.- Collaborate with other golf operations staff to ensure smooth service delivery.- Ensure all outside service areas are tidy and well-organized.- Monitor and ensure the timely completion of daily assignments in accordance with club standards.