Description

Designing the moment. Delivering the experience. The One Chase Distribution Marketing team elevates our in-branch experiences through tailored marketing, signature hospitality, and a custom field apparel program that brings our brand to life.

As the Marketing Strategy & Implementation Lead, you will play a foundational role with outsized influence, enabling affluent marketing & experience strategies and managing end-to-end execution in our premier JPMorgan Financial Centers. You will build the playbooks, tools, and partner rhythms that make our team the engine for branch-experience excellence. The ideal candidate is a strategic builder comfortable with ambiguity-pairing sharp thinking with disciplined project management to break down complexity, solve problems, and drive momentum and clarity from idea to launch.

In this role, you will do things like:

• Manage the end-to-end creative development and execution of affluent-focused marketing campaigns in our branches, ensuring initiatives are on-strategy, on time and within budget parameters
• Lead financial oversight of merchandising campaigns, including managing vendors to project budgets, submitting invoices for payment, and related documentation
• Collaborate with marketing strategy leads to define scope, strengthen campaign strategy, oversee the development and delivery of affluent branch campaigns and experiences that aim to deepen our relationship with clients
• Collaborate with brand marketing partners and/or agencies to drive creative brief process, outcomes, and deliverables, ensuring clarity of scope, budget, and timelines
• Identify information gaps and escalate or resolve complex problems before they become roadblocks
• Influence new & existing processes, rhythms, and tools within the One Chase Marketing Distribution team that enable us to execute against broader department goals like increased operational efficiency and speed-to-market
• Work across multi-functional teams, including Brand, Operations, Cross Lines of Business, Controls, and Legal/Regulatory

Required qualifications, capabilities and skills:

• Bachelor's degree in Marketing, Communications, Business, or related field
• 5+ years of experience in marketing operations, campaign management, or marketing strategy role, preferably in retail, financial services, or related sectors.
• Ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
• Proactive mindset when problem solving and creating new solutions
• Strong relationship development and negotiating skills; ability to build trust and consensus among internal partners
• Experience working with external vendors and agencies
• Excellent communication, storytelling, and project management skills
• Bias towards action
• Passion for process and workflow improvement

Additional information:

• 20% travel required

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n