Job Type
Full-Time
Description
Key Responsibilities:- Act as the key liaison between departments to identify, compile, and analyze recurring issues or improvement needs in systems and operations
- Lead and coordinate cross-departmental projects, especially those related to workflow optimization, system enhancement, or digital transformation
- Gather detailed input from each department, compile problems systematically, and collaborate with internal/external parties to develop solutions or improvements
- Propose and implement IT-based solutions that improve operational efficiency, while maintaining communication across stakeholders
- Perform basic IT troubleshooting and coordinate with the technical team or vendors for more advanced issues
- Support daily operations through administrative and coordination tasks, ensuring processes run smoothly and efficiently
- Prepare clear project documentation, reports, and updates for management review
- Maintain and improve IT-related and operational policies in accordance with company standards
- Monitor the execution of projects and evaluate their success or follow-up needs
- Work closely with management to align operational improvements with strategic goals
Qualifications:
- Experience in project coordination or project management, especially in operational or IT-related initiatives
- Strong understanding of IT systems and cross-departmental workflows
- Analytical thinker with excellent problem-solving and documentation skills
- Strong interpersonal skills, able to communicate effectively across different departments
- Proficient in English (spoken and written)
- Able to handle multiple ongoing tasks/projects, work independently and within a team
- Organized, detail-oriented, proactive, and trustworthy
Job ID: 80694301