Description

Essential Functions

• Develops and maintains relationships with potential and existing customers
• Identifies and locates new customers through a variety of methods including networking and cold calls
• Applies knowledge of the field and product features to match products to the needs of customers
• Answers inquiries from clients concerning products, their uses, and the industry at large
• Provides information, quotes, and other bid specifications to customers
• Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders
• Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency
• Periodically prepares and reports results, status of accounts and leads to manager
• Ability to handle multiple projects at once
• Assist customers at the counter in a positive and professional manner
• Performs other duties as assigned

Experience, Education and Skills

• High School Diploma or GED is required
• 2+ years of experience in Customer Service
• Fluid Power experience a plus
• Proficient in Microsoft office (Word, Excel, Office 365, PDF, PowerPoint)
• Familiar with common office equipment (Printers, Copier, Fax, etc.)
• Excellent Customer Service Skills
• Self-starter who works well independently
• Ability to prioritize given task and work efficiently towards completing them
• Detail-orientated and exceptional organizational skills
• Strong problem solver and analytical thinker
• Excellent written and verbal communication skills
• Workday is a standard 8 hours and is spent in an office setting, sitting for extended periods of time.

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