Description

We're seeking a Field Project Coordinator (Technical Sales) to join our team, working from our Dubai office, connecting our customers in the Middle East with ETC products. The role will not only require excellent communication and customer service skills, but also a technical knowledge and familiarity of ETC products as well as experience in entertainment lighting.

If you have the required experience and knowledge for this role and love to travel, this may be the position for you!

Representative Responsibilities:

• Supports Regional Manager, with ETC dealers within the territory.
• Visits project sites, end users, and dealers
• Supports dealers and end users with equipment demonstrations
• Works with ETC Professional Services to define project requirements and design lighting systems for customers
• Coordinates sales calls & follows up on sales leads
• Conducts training seminars & demonstrates equipment
• Assembles system layouts for theatrical and architectural lighting systems
• Layout lighting control systems with specifications and risers
• Administers loan & demo equipment for the territory
• Develops and maintains strong relationships with consultants, end users & dealers
• Manages and provides budget information for projects
• Participates in trade shows, sales training seminars and other informational sales events
• Attends trade shows, including assisting with build & strike as required
• Creates and leads training classes, including the training of customers on equipment
• Employee Travel
• This position is a field position requiring in excess of 50% travel
• This position requires occasional work in the evenings and weekends
• Performs other duties as assigned
• Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:

• Bachelor's degree in Technical Theatre or Production, or comparable business experience in increasingly responsible positions in the related discipline
• 3-5 years in Theatrical, Studio, Event or Music touring lighting experience
• Experience with theatrical, architectural, studio, event or music touring lighting
• Familiarity with Microsoft Office applications
• Knowledge of AutoCAD & other photometric software
• Ability to communicate effectively with customers, lighting designers, sales representatives, consultants, electrical contractors, and distributors
• Ability to design theatrical lighting for dramas. broadcast and live events
• Knowledge of ETC product line and equivalent competitor products
• Self-motivated and able to handle multiple tasks simultaneously
• Able to provide timely, thorough and accurate customer service
• Strong background in theatrical, studio, event or music touring lighting, including basic understanding of theatrical lighting systems layout and wiring, etc.
• Excellent presentation, and communications skills
• Excellent organizational and time management skills
• Strong interpersonal skills - able to deal with difficult personalities in high-stress situations
• Understanding of contractual and commercial processes
• Computer networking knowledge beneficial