Description

Exciting Customer Service and Administration role based in North Sydney !! Your new company
I am currently hiring a friendly, organised, and motivated Customer Service & Administration Officer to join a well-established company located in North Sydney. This is a great opportunity for someone early in their career, looking to gain hands-on experience in a professional environment. You'll be the first point of contact for the business, welcoming visitors and supporting day-to-day office operations.
Please note : You must be an Australian citizen or have PR to apply for this role.

Your new role

• Act as the first point of contact for all visitors, phone calls, and email enquiries
• Triage and respond to incoming enquiries with a high standard of customer service
• Follow-up messages received via the virtual receptionist
• Provide basic information about our product portfolio and escalate enquiries where required
• Provide general administrative support, including filing, copying, archiving, and document preparation
• Schedule meetings, book conference rooms, and take meeting minutes as required
• Manage incoming and outgoing mail and courier deliveries

What you'll need to succeed

• Completed Higher School Certificate
• Minimum 3 years experience in customer service/ Admin
• A positive attitude and willingness to learn new skills
• Good communication skills (written and verbal)
• Computer skills (Microsoft Word, Outlook, Excel)
• Ability to work independently and as part of a team

What you'll get in return

• A supportive team happy to train and mentor you
• Great exposure to office administration, HR support, and business operations
• Variety in your day-to-day work
• A strong foundation for future career growth

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Nicole.kelly@hays.com.au or call us now on +61282269878
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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