Description

Job Description

Baltimore Ravens

Client Services Intern

Dept: Corporate Sales & Business Development

Position Reports To: Senior Manager, Client Services

Duration: Approx. 1 year (June 2026 to March 2027)

General Description: This internship is a full-time internship from date of hire through March 31, 2027. The Client Services Intern will report to the Senior Manager of Client Services and work within the Corporate Sales Department. The Intern will work with Client Services team and assist in day-to-day activities where needed to service and execute the contractual details for corporate partners. The candidate must have outstanding relationship and organizational skills and possess strong verbal and written communication skills. A high proficiency in Microsoft Office programs and event planning is required, and proficiency in Adobe Photoshop and other graphics programs is not required but is preferred.

Essential Job Duties and Responsibilities:

• Work with the Client Services team to assist in the management and execution of partner contractual benefits.
• Manage several accounts throughout the 2026 NFL season.
• Assist the Account Executives and Client Services team on gameday with hospitality, projects, promotions, and send out communications to the Corporate Sales department with gameday logistics.
• Assist Client Services team with the creation and development of monthly, mid-season and end of season proof of performance documents for each partner. This includes managing season-long projects including the gameday photo list and tracking proof of performance.
• Assist the Client Services and Suites team with special events at the Under Armour Performance Center and at M&T Bank Stadium including but not limited to: contractual and departmental events, tours, meetings and other events as needed that may include, but are not limited to, managing guest lists, name tags, vendor set-up and other event needs.
• Represent the team at partner events such as rallies and commercial shoots.
• Prepare and handle mailings and mail merges for sponsor gifts, hospitality and event passes.

Required Education and/or Experience:

• College Degree (preferably in Business, Marketing or Sports Management or related area) with a graduation date of spring 2026 or earlier.
• Experience with customer service and/or working with a sports team or agency.

Requisite Abilities and/or Skills:

• The Intern will be expected to work full-time Monday through Friday (a minimum of 40 hours) by June of 2026 with evenings/weekends as needed for Ravens, client-related and/or external events and all Ravens home games.
• The ideal candidate must be a dynamic, outgoing and a self-motivated individual who is eager to assist with all duties related to daily correspondence and general office administration.
• Must be a problem solver with a positive attitude.
• Ability to interact with persons at all levels of an organization, both internally and externally
• Impeccable organizational skills with keen attention to details and nuances
• Must have a customer service focus
• Ability to effectively communicate both orally and written.
• Outstanding ability to manage multiple priorities and projects.
• Team player with passion for sports who takes work seriously but also likes to have fun.
• Excellent skills in Microsoft Word, Microsoft Excel and PowerPoint.
• Experience and proficiency in Adobe Photoshop is not required but strongly preferred.
• Have the ability to lift things weighing up to 50lbs.

Pay/Benefits:

• 17.00 (with limited bonus and commission opportunities), hour overtime eligible
• Daily meals provided
• Company paid health insurance
• Comp tickets for home games
• Health & Wellness Leave
• Wellness Classes / Gym Access

How To Apply:

• Complete the online application
• Complete the additional screening questions on the application
• Those moving forward will receive an email from vidcruiter@hiringplatform.com to complete a video interview. Please follow the instructions in the email within 5 days of receiving it to complete your screening interview in order to continue to be considered for employment.
• If you are selected for an interview, we will contact you. No follow-up phone calls or emails inquiring about the position will be accepted.

ALL OF THESE STEPS MUST BE COMPLETED IN ORDER TO BE CONSIDERED. ANY APPLICATIONS MISSING ANY OF THE ABOVE INFORMATION WILL CONSIDERED INCOMPLETE AND WILL, THEREFORE, NOT BE REVIEWED.

As an equal opportunity employer, we consider candidates from all backgrounds and identities. We encourage individuals from all ethnicities, sexual orientations, gender identities, socio economic status, as well as military veterans and individuals with disabilities, to apply.