Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Introduction and Overview

The Operations Support Coordinator plays a key role in supporting the day-to-day activities related to external vendor and partner relationships within a healthcare operations environment. This role ensures seamless coordination between internal teams and third-party organizations by managing documentation, monitoring performance, coordinating onboarding, and assisting with operational processes.

In this role you will maintain smooth workflows, accurate reporting, and strong vendor partnerships that support overall operational excellence.

Location & Logistics: This role is based in Dallas, TX and can be hybrid or remote. Preference is given to candidates that are local to the Dallas HQ located at 4055 Valley View Lane in Farmers Branch.

Roles and Responsibilities

Vendor & Third-Party Coordination

• Serve as a primary point of contact for third-party vendors, assisting with day-to-day communication, issue resolution, and coordination of operational needs.
• Facilitate the onboarding process for new vendors, including gathering documentation, coordinating system access, and ensuring compliance with organizational standards.
• Coordinate the timely preparation and delivery of internal reports and data packets to be sent to third-party partners.

Operational & Administrative Support

• Manage key administrative tasks and keep documentation organized and up to date.
• Support project tracking by monitoring progress, managing timelines, and ensuring deliverables related to third-party processes stay on schedule.
• Assist internal teams with cross-functional collaboration to ensure alignment on vendor-related tasks, updates, and priorities.

Performance & Quality Monitoring

• Participate in implementing and maintaining performance monitoring tools to track vendor and operational KPIs such as quality, efficiency, and productivity.
• Collect and compile data used for analysis, trend identification, reporting, and performance reviews.

Basic Qualifications

• High School Diploma
• At least 1 year of relevant professional work experience
• Experience working with vendor management and third party companies
• Experience with google sheets or excel, comfort in learning new applications
• Excellent customer service

Preferred Qualifications

• 1 year experience working with clinicians or a 1099 contractor workforce
• Working knowledge of problem solving and decision making skills
• Highly organized with discipline to track and prioritize work

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.